Dispatcher

Douglas Christopher Love Constructi

Huntington Beach, CA

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JOB DETAILS

SKILLS

Address Management, Best Practices, Communication Skills, Construction, Customer Relations, Customer Satisfaction, Customer Support/Service, Data Entry, Emergency Management, Emergency Response, Emergency Services, Establish Priorities, High School Diploma, Intuit Quickbooks, Maintenance Services, Microsoft Excel, Multitasking, Organizational Skills, Performance Metrics, Presentation/Verbal Skills, Process Improvement, Project Tracking, Record Keeping, Resource Management, Team Player, Time Management, Typing, Writing Skills

LOCATION

Huntington Beach, CA

POSTED

30+ days ago

At Douglas Christopher Love Construction Inc., we pride ourselves on delivering exceptional facility maintenance services to our clients. With a commitment to excellence and a focus on customer satisfaction, our team ensures that our customers facilities operate smoothly and efficiently. We are currently seeking a dedicated Lead Dispatcher to join our growing team and support our mission.

Job Summary
We are seeking a professional and skilled Dispatcher to join our team. As a Dispatcher, you will play a crucial role in coordinating maintenance activities, optimizing schedules, and ensuring that our operations run seamlessly. You will work closely with our maintenance staff, clients, and vendors to manage appointments and resources effectively.

Responsibilities

Develop and maintain detailed schedules for maintenance tasks and projects.
Coordinate and prioritize service requests to ensure timely completion.
Communicate effectively with clients, technicians, and management to address scheduling needs and changes.
Monitor and track progress on scheduled tasks, making adjustments as necessary.
Maintain accurate records of scheduling activities and performance metrics.
Collaborate with team members to improve scheduling processes and enhance efficiency.
Run 24/7 emergency service on a rotating schedule by phone or email.
Manage Emergency service with the highest priority to communication.
Keep notes, portals and emails updated throughout the life of the call.

Qualifications

High school diploma/GED
Previous experience as a Dispatcher or in a similar position
Excellent typing and data entry skills
Understanding of best practices and procedures for emergency response situations
Strong verbal and written communication skills
Highly organized with the ability to multitask and prioritize projects
Ability to work well under pressure
Proficiency in QuickBooks, Microsoft Excel and Google Sheets
Ability to work independently and as part of a team in a fast-paced environment.

About the Company

Douglas Christopher Love Constructi

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