We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.
Responsibilities
Receive inbound HVAC emergency and non-emergency calls
Collect and document information from callers
Prioritize calls according to the level of urgency
Transmit information to the appropriate person or department
Direct response units to appropriate location
Monitor status of the response team
Helping with pulling permits and scheduling inspections
Administrative duties such as creating proposals, creating and sending invoices, ordering parts
Qualifications
High school diploma/GED
Previous experience as a Dispatcher or in a similar position recommended
Excellent typing and data entry skills
Understanding of best practices and procedures for emergency response situations in HVAC
Strong verbal and written communication skills
Highly organized with the ability to multitask and prioritize projects
Ability to work well under pressure
Numbers & Facts
Location
Jupiter, FL
Skills
Administrative Skillsunmatched
Best Practicesunmatched
Billingunmatched
Communication Skillsunmatched
Data Entryunmatched
Direct Response Advertisingunmatched
Emergency Responseunmatched
Establish Prioritiesunmatched
HVACunmatched
High School Diplomaunmatched
Multitaskingunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Project Trackingunmatched
Proposal Writingunmatched
Typingunmatched
Writing Skillsunmatched
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