Dispatcher

Avalon Transportation

North Arlington, New Jersey

JOB DETAILS
SKILLS
Fast Food, Rentals, Resolve Customer Issues, Time Management
LOCATION
North Arlington, New Jersey
POSTED
20 days ago

EXPERIENCED DISPATCHER

Pay: $20 - $23 per hour

Sign On and Referral Bonus Program

Position Overview:

Responsible for daily dispatching of the reservations to the chauffeurs.

Responsibilities and Duties:

  • Ensure that all customers are picked up on-time.
  • Responsible for knowing the location of all vehicles at all times while dispatching.
  • Keep dispatch screen updated and coded accurately at all times.
  • Communicate all changes and details with your chauffeurs, wingman, and any other appropriate personnel or customers.
  • Oversee the checking in and out of vehicles and equipment, and communicating to the appropriate source any damage, loss, or abuse of either.
  • Interact with office staff, managers, clients, and chauffeurs to ensure the accommodation of and/ or special requests pertaining to certain jobs.
  • Take all customer calls that include reservations, changes, or cancellations.
  • Handle customer complaints immediately, courteously, and efficiently.
  • Report any problems with any reservation by creating an incident report.
  • Coordinate rental vehicles when needed.

Benefits:

  • 401(k)
  • Health Insurance - Medical, Dental & Vision Coverage
  • Paid time off
  • Sign on and referral bonus program

Location: 89 RIDGE RD, N Arlington, NJ 07031

 

About the Company

A

Avalon Transportation