Dispatcher/office clerk

Benefits:

• Health insurance
• Vision insurance
• 401(k) matching
• Company parties
• Dental insurance

Benefits/Perks

• Competitive Compensation
• Paid Time Off
• Career Growth Opportunities 

Job Summary
We are seeking a professional and skilled Dispatcher/Office Clerk to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to multi-task. Eager to learn outside of their normal tasks for potential growth. A fast-paced professional with strong tempo excels at managing high-volume tasks, keeping a steady rhythm under pressure, and matching operational speed with accuracy 


Responsibilities 

• Receive inbound emergency and non-emergency calls 
• Collect and document information from callers
• Prioritize calls according to the level of urgency
• Transmit information to the appropriate person or department
• Direct response units to appropriate location
• Monitor status of the response team
• Contacting customers on service rendered
• Data Entry
• Account receivables/collections

Qualifications

• High school diploma/GED
• Previous experience as a Dispatcher or in a similar position
• Excellent typing and data entry skills 
• Understanding of best practices and procedures for emergency response situations
• Strong verbal and written communication skills
• Highly organized with the ability to multitask and prioritize projects
• Ability to work well under pressure