Job Summary We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. Vehicle Impound releasing. The ideal candidate is highly organized with the ability to multi-task and work well under pressure. Great friendly, family work environment.
Responsibilities
Receive inbound emergency and non-emergency calls
Collect and document information from callers
Prioritize calls according to the level of urgency
Transmit information to the appropriate person or department
Direct response units to appropriate location
Monitor status of response team
Provide impound information to owners
Release impounded vehicles back to owners
Qualifications
High school diploma/GED
Previous experience as a Dispatcher or in a similar position
Excellent typing and data entry skills
Understanding of best practices and procedures for emergency response situations
Strong verbal and written communication skills
Highly organized with the ability to multitask and prioritize projects
Ability to work well under pressure
Be flexible for shifts (mostly day shift, but much be available for afternoons and nights).
Numbers & Facts
Location
Detroit, MI
Job Type
Full-time
Skills
Best Practicesunmatched
Communication Skillsunmatched
Data Entryunmatched
Direct Response Advertisingunmatched
Emergency Responseunmatched
Establish Prioritiesunmatched
High School Diplomaunmatched
Legalunmatched
Life Insuranceunmatched
Multitaskingunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Project Trackingunmatched
Typingunmatched
Writing Skillsunmatched
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