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Skills
Best Practicesunmatched
Communication Skillsunmatched
Contract Managementunmatched
Data Entryunmatched
Emergency Responseunmatched
Establish Prioritiesunmatched
High School Diplomaunmatched
Multitaskingunmatched
Office Managementunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Project Trackingunmatched
Proposal Writingunmatched
Team Playerunmatched
Time Managementunmatched
Typingunmatched
Writing Skillsunmatched
Description
Benefits:
401(k)
Company parties
Employee discounts
Paid time off
Benefits/Perks
Competitive Compensation
Paid Time Off
Job Summary We are seeking a professional and skilled Dispatcher/Office Manager to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. Communicate with customers and technicians to ensure all jobs are completed in a timely manner. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.
Responsibilities
Receive inbound emergency and non-emergency calls
Collect and document information from callers
Prioritize calls according to the level of urgency
Transmit information to the appropriate person or department
Direct technicians to appropriate location
Monitor status of technicians
Communicate with customers in a timely manner
Manage maintenance contracts
Create proposals
Qualifications
High school diploma/GED
Previous experience as a Dispatcher or in a similar position
Excellent communication skills
Excellent typing and data entry skills
Understanding of best practices and procedures for emergency response situations
Strong verbal and written communication skills
Highly organized with the ability to multitask and prioritize projects