Dispatcher - Part Time
John Knox Village - Pompano Beach, FL
John Knox Village of Florida is seeking a responsive, organized, and customer‑focused Dispatcher to support our residents and transportation team. In this essential role, you will answer incoming calls from residents, coordinate carts and buses efficiently, and ensure transportation needs are met with care, accuracy, and professionalism. Your ability to think quickly and communicate clearly will help create a smooth, supportive experience for everyone you serve.
About the Role
As a Dispatcher, you will be the central point of communication for transportation requests across our community. You will direct carts and buses, prioritize calls, and ensure timely assistance for residents. Your role is vital in maintaining mobility, comfort, and peace of mind for those who rely on our services.
By facilitating these essential operations, you will contribute to a positive, resident‑centered environment and reinforce our commitment to exceptional, customer‑centric care.
What We're Looking For
Excellent communication skills
Strong interpersonal abilities with a friendly, empathetic approach
Ability to read, write, and speak in English
Strong organizational and time‑management skills
Ability to multitask and prioritize effectively
Calm, adaptable demeanor in fast‑paced or changing situations
Problem‑solving mindset with attention to detail
Customer‑focused attitude that fosters trust and satisfaction
Job Responsibilities
Answer resident calls promptly and professionally
Coordinate carts and buses to ensure timely transportation
Prioritize and manage multiple requests efficiently
Communicate clearly with drivers and team members
Provide friendly, supportive service to residents and guests
Maintain accurate information and relay updates as needed
Support a positive, resident‑centered environment
Perform other duties as assigned
Benefits
If you are ready to be the change and contribute to a safe and supportive atmosphere, this role is the ideal next step for you. You can enjoy great benefits such as:
Medical, Dental, and Vision Insurance
403(b) Retirement Plan
Life Insurance
Flexible Spending Account
Competitive Salary
Paid Time Off
Paid Meals
Scholarship program up to $15,000 per qualified employee
Free like‑new appliances available to employees
Great work environment
Amazing sense of community
Take the leap into an exciting career where your contributions matter.
About John Knox Village
John Knox Village is a not‑for‑profit Life Plan Retirement Community offering independent living, assisted living, and skilled nursing care to more than 1,000 residents. Our scenic 70‑acre campus in Pompano Beach is conveniently located near major highways and transportation options.
Additional Requirements
This position is subject to Level 2 background screening in accordance with Florida law. More information can be found on the AHCA Background Screening webpage: https://info.flclearinghouse.com/
John Knox Village is a Drug‑Free and Tobacco‑Free Workplace. We are an Equal Opportunity Employer (EOE).
About the Role
As a Dispatcher, you will be the central point of communication for transportation requests across our community. You will direct carts and buses, prioritize calls, and ensure timely assistance for residents. Your role is vital in maintaining mobility, comfort, and peace of mind for those who rely on our services.
By facilitating these essential operations, you will contribute to a positive, resident‑centered environment and reinforce our commitment to exceptional, customer‑centric care.
What We're Looking For
Excellent communication skills
Strong interpersonal abilities with a friendly, empathetic approach
Ability to read, write, and speak in English
Strong organizational and time‑management skills
Ability to multitask and prioritize effectively
Calm, adaptable demeanor in fast‑paced or changing situations
Problem‑solving mindset with attention to detail
Customer‑focused attitude that fosters trust and satisfaction
Job Responsibilities
Answer resident calls promptly and professionally
Coordinate carts and buses to ensure timely transportation
Prioritize and manage multiple requests efficiently
Communicate clearly with drivers and team members
Provide friendly, supportive service to residents and guests
Maintain accurate information and relay updates as needed
Support a positive, resident‑centered environment
Perform other duties as assigned
Benefits
If you are ready to be the change and contribute to a safe and supportive atmosphere, this role is the ideal next step for you. You can enjoy great benefits such as:
Medical, Dental, and Vision Insurance
403(b) Retirement Plan
Life Insurance
Flexible Spending Account
Competitive Salary
Paid Time Off
Paid Meals
Scholarship program up to $15,000 per qualified employee
Free like‑new appliances available to employees
Great work environment
Amazing sense of community
Take the leap into an exciting career where your contributions matter.
Additional Requirements
This position is subject to Level 2 background screening in accordance with Florida law. More information can be found on the AHCA Background Screening webpage: https://info.flclearinghouse.com/
John Knox Village is a Drug‑Free and Tobacco‑Free Workplace. We are an Equal Opportunity Employer (EOE).