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Dispatcher

Blue Collar Services

Raleigh, NC

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JOB DETAILS
SALARY
$45,000–$65,000 Per Year
SKILLS
Administrative Skills, Calendar Management, Communication Skills, Customer Relationship Management (CRM), Customer Support/Service, Detail Oriented, Electricity, Establish Priorities, HVAC, Maintenance - HVAC, Multitasking, On Site Support, Operational Support, Organizational Skills, Plumbing, Problem Solving Skills, Productivity Management, Schedule Development, Team Player, Training/Teaching
LOCATION
Raleigh, NC
POSTED
26 days ago
Dispatcher (Electrical & HVAC)


Fuquay-Varina, NC (On-Site)
$45K–$65K + Bonus Opportunities
Monday–Friday | 7AM–4PM | Occasional On-Call


About the Opportunity


We’re partnered with a growing, family-oriented home services company looking to add a strong Dispatcher to support electrical and HVAC operations. This is a key role for someone who enjoys keeping things moving, solving problems in real time, and being the steady hand that helps both customers and technicians have a smooth experience.


This role is more than plugging jobs into a board — it’s about coordinating people well, communicating clearly, thinking ahead, and helping the team operate at a high level. It’s a strong fit for someone who takes ownership, stays calm under pressure, supports the team, and enjoys finding solutions in a fast-moving environment.


If you like structure but can adapt when things change, enjoy helping others succeed, and want a role where your impact is felt daily, this could be worth exploring.


What You’ll Be Doing


  • Dispatch electrical and HVAC technicians based on skillset, location, and job type
  • Manage and adjust schedules throughout the day to maximize productivity
  • Coordinate closely with CSRs and field technicians to keep jobs flowing smoothly
  • Handle inbound and outbound calls regarding scheduling and appointment changes
  • Keep accurate job notes and scheduling records in the CRM
  • Help prioritize urgent calls and solve scheduling challenges in real time
  • Support office operations and contribute to overall team success
What You’ll Get


  • $45K–$65K base depending on experience
  • Bonus opportunities and overtime potential
  • Medical, dental, vision
  • 401(k) with match
  • PTO and paid holidays
  • Ongoing training and development
  • Supportive team environment with growth opportunity
What They’re Looking For


  • Dispatching, scheduling, or coordination experience (1–2+ years preferred)
  • Home services/trades exposure is a plus (HVAC, plumbing, electrical)
  • ServiceTitan or similar CRM experience preferred
  • Strong communication and multitasking ability
  • Organized, detail-oriented, and dependable
  • Comfortable making decisions and adjusting priorities quickly
  • Team-oriented mindset with willingness to learn and improve
What Makes Someone Successful Here


  • Takes ownership and keeps things moving without waiting to be told
  • Communicates clearly with both customers and technicians
  • Stays composed and solution-oriented under pressure
  • Supports the team and pitches in when needed
  • Open to feedback and always looking to improve
  • Reliable, consistent, and follows through

About the Company

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Blue Collar Services

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