Dispatcher - RG Transport

RESPONSIBILITIES

• Load planning
• Ensure all DOT safety rules and hours of service policies are followed
• Facilitate driver home time needs and requirements
• Communicate all customer requirements
• Manage drivers for on-time deliveries
• Process drivers load information and paperwork for payroll and billing functions
• Update billing requirements
• Process lumper requests
• Route and guide drivers on approved roads
• Update directions on customers loads
• Equipment management
• Coordinate vehicle maintenance appointments
• Maximize company asset utilization
• Manage driver and customer retention
• Direct and manage drivers to approved fuelling locations and mange Comdata fuel card maintenance
• Manage and issue cash advances for roads expenses as needed

EDUCATION AND EXPERIENCE

• 2 years previous transportation experience
• Computer skills, typing, AS400, excel, word

KNOWLEDGE, SKILLS, AND ABILITIES

• Dispatch experience
• Customer service
• Interpersonal skills
• DOT rules and regulations
• Mapping and routing

SUPERVISORY RESPONSIBILITIES

Direct: Responsible for 40-60 drivers

Indirect: None

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS

• To perform this job successfully, the physical demands listed are representative of those that must be met by an employee
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• While performing the duties of this job:
• The employee must be able to remain in a stationary position 50% of the time whether that be sitting or standing
• The employee must be able to use fingers to constantly operate a computer or other type of office equipment
• The employee in this position must be able to regularly walk
• The employees must be able to use hands to handle and feel
• The employee must be able to reach with both hands and arms
• The employee must be able to visually detect, perceive, or recognize in near and far distances
• The employee must be able to converse or convey with other individuals
• The employee may occasionally be required to crouch
• The employee may occasionally lift/carry items as heavy as 25 pounds

JOB COMPETENCIES

• Ethics/ Integrity/ Trust
• Attitude and Commitment
• Diversity
• Customer Service
• Company Engagement
• Quality
• Cost Consciousness
• Teamwork
• Decision Making
• Planning/ Organizing
• Cost Consciousness
• Problem Solving

Other

• Responsible for monitoring, record keeping and taking appropriate actions for specific Food Safety Plan and Food Quality Plan and pre requisite program requirements
• Responsible to report food safety and quality issues to management

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