Administrative Skills, Communication Skills, Detail Oriented, Establish Priorities, High School Diploma, Life Insurance, Maintenance - Electrical, Maintenance - HVAC, Maintenance - Plumbing, Multitasking, Operational Support, Organizational Skills, Prescription Drugs, Record Keeping, Resource Management
For over 100 years, Reimer Home Services has been a trusted leader in HVAC, plumbing, and electrical services across Western New York. We’re growing fast and looking for a Dispatcher who thrives in a fast-paced environment and loves keeping operations running smoothly.
Why You’ll Love Working Here
Competitive pay
Medical, Prescription, Dental & Vision coverage
Disability & Term Life Insurance
Matching 401(k)
Paid Holidays & PTO
Ongoing training and career growth
What You’ll Do
Dispatch technicians for residential service calls and installations
Prioritize jobs based on urgency, skillset, and location
Communicate with customers regarding appointment updates and expectations
Coordinate emergency calls and allocate resources efficiently
Monitor technician progress and adjust schedules in real time
Maintain accurate service records to support smooth operations
What We’re Looking For
High school diploma or GED
Dispatching, scheduling, or administrative experience preferred
Strong communication and multitasking skills
Calm under pressure and detail‑oriented
Experience with dispatching software; ServiceTitan is a plus
Reliable, team‑focused, and organized
Location
In‑person at our Rochester, NY branch
Join a company where your work keeps our community running and your future is bright. Apply today to grow your career with Reimer Home Services.
Reimer Home Services may conduct a pre-employment background check and drug test, subject to applicable law.