Dispatcher Service Coordinator

Description

Position at Commercial Appliance Parts and Service

Join Our Team as a Service Coordinator/Dispatcher!

Are you a high-energy self-starter? Join our commercial kitchen repair company as a Service Coordinator/Dispatcher, coordinating service technicians and ensuring top-notch customer service. We're also seeking a Service Support Specialist to tackle various tasks across all departments, making you an integral part of our team.

This is an IN-PERSON position in Orlando, FL, Full-Time/Hourly, Monday-Friday, 8:00 AM to 5:00 PM.

Position Summary:

As a Service Coordinator/Dispatcher, you'll be responsible for:

• Answering service calls from our customers.
• Communicating with 3rd party applications.
• Assisting in dispatch and filling in when needed.
• Reviewing technician work orders for accuracy.
• Communicating with customers, technicians, and staff.

Key Qualifications:

• Prior HVAC/Service dispatch experience is a plus.
• Ability to multitask effectively.
• Exceptional customer service and interpersonal skills.
• Excellent verbal and written communication skills.
• Ability to perform in a fast-paced environment.
• Strong computer skills and experience with Microsoft Office.
• Completion of a satisfactory background check and drug screen is required.
• Must be at least 18 years of age.

Benefits of Joining Our Team:

• Medical, Dental, Vision, and Disability Benefits.
• Life Insurance.
• 401 (k) & Company Match.
• Vacation, sick, and personal time.
• Paid holidays.
• Enjoy the benefits of our Town Shares program, allowing you to share in the long-term financial success of our company as you grow with us!

Join us and be part of a dynamic and rewarding team!

About Commercial Appliance Parts & Service

Since 1946, we have provided reliable service and parts support for commercial cooking and refrigeration equipment across Florida and Georgia. Trusted by restaurants, hotels, hospitals, schools, and universities, we also perform manufacturer-authorized warranty service for many leading equipment brands. Join our team and be part of a company with a long-standing reputation for quality and customer service.

Commercial Appliance Parts & Service, Inc.

Commercial Appliance Parts & Service is an equal-opportunity employer.

Commercial Appliance Parts & Service is an Unlimited Service Company