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Dispatcher - Service Customer Care Rep

Crown Equipment Corporation

Vandalia, OH

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JOB DETAILS
SKILLS
Billing, Communication Skills, Computer Skills, Customer Support/Service, File Maintenance, High School Diploma, Leadership, Mathematics, Microsoft Office, Multitasking, Organizational Skills, Record Keeping, Telephone Skills
LOCATION
Vandalia, OH
POSTED
5 days ago

Job Posting External

Job Duties

  • Process incoming calls from both Crown customers and Service Technicians
  • Dispatch technicians
  • Enter technician payroll hours
  • Process parts and service billing
  • Create daily work orders
  • Maintain records and files
  • Assist other departments as needed

Minimum Qualifications

  • Less than 2 years related experience
  • High school diploma or equivalent

Preferred Qualifications

  • Excellent phone skills
  • Good communication, organizational, math and computer skills
  • Experience with Microsoft Office
  • Leadership skills, technical experience and knowledge a plus
  • Ability to multitask

About the Company

C

Crown Equipment Corporation

Crown Equipment Corporation designs, manufactures, distributes, services and supports material handling products that provide customers with superior value. Since its entry into the material handling equipment industry in 1956, Crown has distinguished itself from competitors with exceptional product designs and a unique business approach based on vertical integration. When it says Crown on the outside, it's a Crown on the inside. Crown designs and manufactures 85 percent of its lift truck components, including key parts like motors, drive units, and electronic modules.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Manufacturing - Other
FOUNDED
1945
WEBSITE
https://www.crown.com/

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