Dispatcher

JERRYS TOWING & RECOVERY INC

Sparta, MI

JOB DETAILS
SKILLS
Best Practices, Communication Skills, Data Entry, Dental Insurance, Direct Response Advertising, Emergency Response, Establish Priorities, High School Diploma, Multitasking, Organizational Skills, Presentation/Verbal Skills, Project Tracking, Training/Teaching, Typing, Vision Plan, Writing Skills
LOCATION
Sparta, MI
POSTED
30+ days ago
Benefits:
  • 401(k)
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

Benefits/Perks
  • Competitive Compensation
  • Paid Time Off
  • Career Growth Opportunities 
Job Summary
We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to multi-task and work well under pressure. 


Responsibilities 
  • Receive inbound emergency and non-emergency calls 
  • Collect and document information from callers
  • Prioritize calls according to the level of urgency
  • Transmit information to the appropriate person or department
  • Direct response units to appropriate location
  • Monitor status of the response team
Qualifications
  • High school diploma/GED
  • Previous experience as a Dispatcher or in a similar position
  • Excellent typing and data entry skills 
  • Understanding of best practices and procedures for emergency response situations
  • Strong verbal and written communication skills
  • Highly organized with the ability to multitask and prioritize projects
  • Ability to work well under pressure

About the Company

J

JERRYS TOWING & RECOVERY INC