Position Overview A growing transportation and logistics company is seeking a dependable and organized Dispatcher to support evening transportation operations. This role is responsible for coordinating drivers, monitoring route activity, handling service disruptions, and ensuring efficient communication across the operation. The ideal candidate is calm under pressure, highly responsive, and capable of managing multiple priorities in a fast-paced environment.
Responsibilities
Coordinate and dispatch drivers for daily transportation routes
Monitor route activity and respond to operational issues in real time
Communicate with drivers regarding schedule changes, delays, and service updates
Manage driver callouts and coverage needs
Maintain accurate dispatch logs and operational records
Assist with route planning and schedule adjustments
Work closely with operations leadership to ensure service reliability
Provide professional customer service when addressing transportation concerns
Support day-to-day transportation operations as needed
Qualifications
Previous dispatch, logistics, transportation, or operations experience preferred
Strong communication and interpersonal skills
Excellent problem-solving and decision-making abilities
Ability to multitask in a fast-paced environment
Strong organizational skills and attention to detail
Proficiency with computers and dispatching systems
CDL license is a plus, but not required
Dependable, professional, and team-oriented mindset
Candidates with a reasonable commute are strongly preferred
About the Employer An established transportation and logistics organization is seeking professionals to support its expanding operations team. The company provides passenger transportation services throughout the region and is recognized for its commitment to reliability, customer service, and operational excellence.
EEO Statement Topaz HR is an Equal Opportunity Employer, and we do not discriminate on the basis of race, color, religion, gender, national origin, age, disability, or any other status protected by applicable law. We value and are committed to creating an inclusive environment for all employees.
Please Note Topaz HR is conducting this search on behalf of one of our clients. Additional details regarding the company, leadership team, and operational structure will be shared with qualified candidates during the interview process. All hiring decisions will be made directly by the employer.
Powered by JazzHR
Numbers & Facts
Location
Spring Valley, NY
Job Type
Full-time
Website
http://www.topazhr.com
Skills
CDL Driver's Licenseunmatched
Calendar Managementunmatched
Communication Skillsunmatched
Compensation and Benefitsunmatched
Computer Skillsunmatched
Customer Service Operationsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Interpersonal Skillsunmatched
Interviewing Skillsunmatched
Leadershipunmatched
Logisticsunmatched
Multitaskingunmatched
Operational Communicationsunmatched
Operational Supportunmatched
Organizational Skillsunmatched
Problem Solving Skillsunmatched
Process Improvementunmatched
Team Playerunmatched
Transportation Routingunmatched
Transportation and Logisticsunmatched
🎯
Be found by employers
5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.