Dispatcher - Transportation

Primary Purpose

Coordinate assignments and schedules of bus drivers, routes, and vehicles to ensure safe, efficient, and economical transportation services.

Education/Certification

High school diploma or GED, Valid Texas Commercial Driver's License

Special Knowledge/Skills:

• Effective telephone and communication skills
• Ability to pass alcohol and drug test
• Ability to receive and give verbal instructions effectively
• Proficient map reading skills

Experience:

3 years' experience as certified school bus driver

Essential Job Functions:

• Assist or handle assignments of bus drivers, bus routes, vehicles, and substitutes for morning and afternoon shifts.
• Assist with or coordinate extracurricular transportation.
• Prepare data required to plan bus route and post route schedule.
• Prepare special education bus routes and ensure that drivers maintain a route folder with accurate descriptions of their morning and afternoon routes.
• Coordinate and schedule all summer school routes.
• Prepare and update district maps showing areas served by each bus. Supply maps to schools.
• Write, schedule, and keep regular routes up to date in computer.
• Dispatch drivers and vehicles and communicate with them using a telephone and two-way radio.
• Notify drivers, parents, and school personnel of any changes in a student's bus service, such as an address change, change in pick-up and drop-off location, change in time or bus change.
• Maintain good public relations with students and school personnel.
• Communicate with students, parents, staff, and community about their complaints with drivers, buses, routes, and safety.
• Communicate with drivers about problems or concerns they have with parents, students, teachers, and coworkers.
• Interact with special program administrators and school officials concerning transportation of special education students.
• Help school place new students on buses and advise drivers of new or dismissed students.
• Serve as substitute bus driver.
• Handle driving and safety records of all new applicants.
• Maintain mileage records on all bus routes and travel, keep logs on fuel dispensing.
• Maintain log book and record of head count to facilitate writing, copying, and distribution of change notices to transportation personnel and schools.
• Keep a log book and record all special education two-way radio transmissions.
• Maintain records on all drivers including extracurricular drivers pertaining to physical, driver certification, and license check.
• Maintain pertinent documentation on all special education students.
• Prepare various reports as required by the state, district, or department.
• Post trips in trip book and send out confirmations.
• Maintain logs on communication with pertinent personnel regarding confirmations, cancellations, and changes.
• Report to work in a timely manner according to assigned schedule.
• Perform other duties as assigned by the supervisor or other administrator that are consistent with the general requirements and qualifications for the position.

Professional Conduct:

• Maintain professional interactions with staff, parents, community and visitors.
• Demonstrate the ability to remain calm and withstand pressures.
• Demonstrate flexibility to change in routine and adapt quickly to changing situations.
• Demonstrates respect, courteous to peers and visitors and assist fellow workers willingly.
• Avoid gossip, or speaking badly about the district and district personnel.
• Demonstrates principles of the Manor ISD People Experience.

Supervisory Responsibilities:

None

Equipment Used:

Radio communication equipment, personal computer, and intercom system

Working Conditions

The working conditions described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.

Mental Demands:

Maintain emotional control under stress

Work with frequent interruptions

Physical Demands:

Lifting (50 pounds and over)

Carrying (50 pounds and over)

Continual Sitting

Ability to drive a bus

Reaching

Standing

Bending/Stooping

Kneeling

Pushing/Pulling

Repetitive hand motions

Keyboarding/mouse

Speaking clearly

Hearing

Environmental Factors:

Work inside/outside

Work around machinery with moving parts

Exposure to electrical hazards

Exposure to temperature extremes

Exposure to humidity extremes

Exposure to biological hazards

Exposure to chemical hazards

Work on slippery surfaces

Work prolonged or irregular hours