The Dispensary Supervisor oversees daily operations of an adult-use cannabis dispensary in Ohio, ensuring compliance with state regulations, security, and customer service standards.
They enforce DCC regulations, manage security systems, conduct inventory audits, and maintain records using Metrc.
Leading and training staff, they ensure SOP adherence, compliance, and excellent customer interactions.
The role involves monitoring retail floor activity, handling escalations, managing inventory, and coordinating reorders.
They prepare reports for management, liaise with inspectors and vendors, and stay updated on DCC policies.
Required skills include at least 21 years old, retail supervisory experience, knowledge of Ohio cannabis laws, and proficiency with POS and Metrc systems.
Working evenings, weekends, and holidays is expected; background checks are mandatory.