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Distributed Desktop Technician

ECLARO

Canton, MA

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JOB DETAILS
SALARY
$41–$41 Per Hour
SKILLS
Analysis Skills, Asset Management, Citrix Product Family, Communication Skills, Configuration Management, Consulting, Customer Support/Service, Dental Insurance, Desktop PC, Desktop Virtualization, Diversity, Documentation, Financial Services, Genetics, Help Desk, Insurance, Interpersonal Skills, Inventory Management, Laptop PC, Microsoft Product Family, Microsoft Windows Operating System, Microsoft Windows System Administration, Organizational Skills, Problem Solving Skills, Property and Casualty Insurance, Regulatory Compliance, Team Player, Time Management, Virtual Machine (VM), Vision Plan
LOCATION
Canton, MA
POSTED
Today
Distributed Desktop Technician
Job Number: 26-01085

Ready for a rewarding opportunity in the Financial Services Industry? ECLARO is looking for a Distributed Desktop Technician for our client in Canton, MA.

ECLARO's client is a market-leading insurance company, providing property, casualty, and specialty insurance services within the United States. If you’re up to the challenge, then take a chance at this rewarding opportunity!

Position Overview:
  • As a Desktop Tech, this role will be responsible for the support and imaging of Windows devices.
  • It includes working with many different technologies such as Client laptop / desktops, Citrix virtual machines, and Microsoft Endpoint Configuration Manager (MECM), ensuring our systems are secure, up-to-date, and running efficiently.
  • Must possess a strong knowledge of tools used for a remote enterprise deployment of the Windows 11 operating system with M365.
  • Must have exceptional interpersonal and communication skills.
  • The selected consultant will aid in identifying and completing assigned project tasks and providing status updates to meet project milestones in a timely manner and must be able to work in a collaborative team environment.

Responsibilities:
  • Assist with our technology refresh project (Hardware refresh project to upgrade our oldest model in our environment):
    • Communicate with customers on each step of the process and ensure the ticket is up to date.
    • Pull software reports from MECM for upgrades.
    • Image new machines, load software, and ship out new devices.
  • Ensure that incident tickets are open and updated for all problems and requests.
  • Assist with managing corporate assets relating to hardware and software changes.
  • Maintains inventory of all desktops related IT equipment.
  • Prep equipment for hardware disposals.

Qualifications:
  • Experience in prior Windows OS upgrades.
  • Experience with MECM / software center / client center is preferred.
  • Strong communication and documentation abilities.
  • Prior level II support is a plus.
  • Strong problem-solving skills, critical thinking, analytical skills, and great organization abilities.
  • Familiarity with providing remote support to end users.

Pay Rate: $41 / Hour

If hired, you will enjoy the following ECLARO Benefits:
  • 401k Retirement Savings Plan administered by Merrill Lynch
  • Commuter Check Pretax Commuter Benefits
  • Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO

If interested, you may contact:
Lea Enriquez
leafer.enriquez@eclaro.com
646-695-2941
Lea Enriquez | LinkedIn

Equal Opportunity Employer: ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws

About the Company

E

ECLARO

Eclaro is a Business and Technology Consulting Firm that connects top talent with opportunities nationwide. We have direct access to Hiring Managers from leading Fortune 1000 organizations in almost every industry segment, with particular expertise in:

• Technology and Business Consulting
• Financial Services and Insurance
• Pharmaceuticals and Life Sciences
• Consumer Products, Public Sector, and Utilities

Eclaro provides fully customizable, comprehensive talent acquisition and management of seasoned professionals through a number of business models, including:

• Consulting
• Professional Hiring
• Global Integrated Delivery™
• Managed Services

Eclaro recruits and manages a staff of highly skilled individuals in an array of specialized disciplines enabling our clients to leverage new opportunities, respond to increased and changing demands, and increase their profitability.

Eclaro’s Management Team averages over 25 years of experience in partnering with clients in technical, corporate operations and human capital solutions. We hold ISO 9001:2008 certification and have achieved SOC 2 Type 2 certification in Security, Availability and Confidentiality. Eclaro’s decades of expertise and collaborative practice have proven that The Right People are The Answer.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1999
WEBSITE
http://www.eclaroit.com

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