Position Overview
The Logistics & Distribution Analyst I supports and improves the end-to-end order-to-shipment lifecycle through strong data analysis, system expertise, operational problem solving, and cross-functional collaboration. The role monitors order flow, resolves daily exceptions, improves reporting and controls, and develops practical, data-supported solutions.
Roles and Responsibilities
- Manage and monitor ERP order flow, including release, allocation, shipment creation, load progression, fulfillment status, and invoicing readiness.
- Develop, maintain, and improve daily and weekly reports covering order status, backlog, aging, inventory availability, shipment readiness, service performance, and process exceptions.
- Use Excel, Power BI, ERP reporting tools, and approved data platforms to analyze high-volume transactional and operational data.
- Build and improve reports, dashboards, and analytical tools that clarify performance, emerging risks, recurring issues, and improvement opportunities.
- Reconcile ERP, warehouse, transportation, inventory, and reporting data to identify missing inventory, incorrect statuses, stuck transactions, duplicate records, shipment delays, and other disruptions.
- Investigate exceptions using structured problem solving and root-cause analysis; develop recommendations and coordinate corrective action with the appropriate teams.
- Own assigned issues through resolution by validating data, coordinating actions, tracking progress, and confirming the underlying issue is resolved.
- Identify recurring trends and process gaps; recommend changes that reduce manual work, eliminate errors, and improve reliability and efficiency.
- Develop repeatable exception-management routines, standard work, reporting processes, and controls.
- Partner with Customer Service, Distribution, Warehouse Operations, Transportation, Inventory, Planning, Finance, IT, and other teams to improve execution and service.
- Escalate appropriately after reasonable troubleshooting, with clear findings, likely root causes, business impact, and recommended actions.
- Support continuous improvement, automation, documentation, compliance, safety, quality, and internal-control requirements.
Required Skills
- Strong Microsoft Excel proficiency, including pivot tables, XLOOKUP/VLOOKUP or equivalent functions, SUMIFS, IF statements, filtering, sorting, conditional formatting, data validation, reconciliation, and large datasets.
- Experience using Power BI or a comparable business-intelligence platform to analyze performance, investigate issues, identify trends, and communicate actionable insights.
- Hands-on experience within an ERP environment such as Microsoft Dynamics 365, SAP, Oracle, or a comparable platform, with understanding of order, inventory, shipment, and status flows.
- Strong analytical and structured problem-solving skills, with the ability to recognize anomalies and distinguish isolated errors from recurring or systemic issues.
- Working knowledge of order management, inventory, warehousing, transportation, distribution, and shipment execution.
- Clear written and verbal communication, strong cross-functional collaboration, attention to detail, prioritization, ownership, and follow-through in a fast-paced environment.
Required Education and Experience
- High school diploma or GED required.
- Associate or bachelor's degree in supply chain, logistics, operations, business, analytics, information systems, or a related field preferred.
- Minimum of two years of relevant logistics, distribution, order management, transportation, inventory, business-analysis, or related operational experience required.
- Operational ERP, Excel, and Power BI or comparable BI experience required.
- Experience developing reports, dashboards, KPIs, exception tools, or process improvements strongly preferred.
- Experience with transportation providers, brokers, carriers, WMS, TMS, or distribution centers is a plus.
Supervisory responsibilities (Yes or No)
No
Work environment (Office, Plant, Remote)
Remote
Physical demands
Sedentary work, including prolonged periods of sitting, intensive computer use, and frequent written and verbal communication, with occasional light lifting of up to 15 pounds.
Work authorization/security clearance requirements
Not eligible for visa sponsorship