- Coordinate daily workload accordingly with all DC Operations departments
- Notify the DC Operations team of all requested changes from customers regarding scheduling, processing, and shipping. Implement changes as needed
- Coordinate special, expedited order requests with Customer Service (REX), Operations and Logistics
- Process daily invoicing and billing
- Support management and operational leadership to deliver a high level of service, meet quality expectations, and exceed productivity goals
- Execute prioritization of Ecommerce and Wholesale orders as directed by Customer Service and DC Order Shipping Supervisor
- Partner with the Inventory Department regarding shortages, maintain inventory logs and make order adjustments based on feedback from operations
- Perform data entry and records compilation
- Communicate to the DC Shipping Supervisor areas for continuous process improvement that improve DC workflow and performance to maximize efficiency
- Create bills of lading and coordinate routing and scheduling of customer pickups per customer routing guides
- Keep DC Supervisors team informed of discrepancies that could impact FTZ compliance.
- Other duties and/or special projects as assigned
Shift: 6am-2:30pm/ 8am-4:30pm/ 12pm- 8:30pm (The hours are subject to change with business needs)
Qualifications:
- High School diploma or equivalent
- 3+ years warehouse experience, required
- 1+ years of specific wave planning experience
- Experience working with Warehouse Management System (WMS) such as Softeon, Manhattan, Red Prairie, High Jump
- Proficient in MS Office Suite (Excel, Outlook, Word, etc.), required
- Exceptional organizational skills
- Exceptional ability to deal with adverse situations positively.
- Excellent written and verbal communication skills
- Ability to interact effectively with others. Be a team player.
- Ability to sit at a desk and perform computer work for 8-hour shifts
- Maintain a good attendance record
- Embraces and lives the Brooks values!
- Ability to work a regular work schedule and flexible work schedule when needed; overtime when necessary, during the scheduled workweek, weekends and holidays when work volume dictates the need, required
- Ability to work independently, provide first-rate customer service, exercise flexibility when asked to transition into other task, demonstrate effective organizational and multi-tasking skills, and demonstrate excellent time management skills, required
- Ability to work effectively with others, build and maintain positive, collaborative relationships with co-workers, and maintain a calm demeanor in stressful situations, required
- Adherence to the DC Attendance Policy is an essential component of the job
- Ability to work in limited climate-controlled conditions, required
- Ability to regularly lift and/or move up to 25 lbs. occasionally, and 50 lbs. seldomly
At Brooks, we celebrate diversity & equity. We are committed to creating an inclusive environment, and encourage people of all backgrounds, perspectives, experiences, and skills to apply. Brooks is proud to be an equal employment opportunity employer. All employment decisions are made without regard to race, religion, creed, color, national origin, age, sex, gender, gender identity or expression, two-spirit identity, sexual orientation, genetic information, the presence of a physical, mental, or sensory disability, marital status, pregnancy (including childbirth and related conditions), caste, citizenship or immigration status, honorably discharged veteran or military status, actual or perceived victims of domestic violence, harassment, sexual assault or stalking, HIV or Hepatitis C infection, political ideology, use of a trained service animal by a person with a disability, or on any other basis protected by federal, state, or local law, or any other non-merit based factors.