Distribution Center Director (Director of Logistics / Warehouse Operations Director)

Position Summary

About the Company

The Location

Key Responsibilities

• Lead all day-to-day distribution center operations to achieve service, productivity, inventory, safety, and financial objectives.
• Establish and maintain a strong operating rhythm, performance management process, and culture of accountability.
• Develop, coach, and mentor a multi-level leadership team, including Senior Operations Managers, Operations Managers, and Supervisors.
• Drive KPI performance through data-driven decision making, root cause analysis, and continuous improvement initiatives.
• Own facility-level financial performance, budgeting, labor planning, and cost management.
• Partner cross-functionally with Quality, HR, Finance, Transportation, Inventory Control, and Customer-facing teams.
• Ensure compliance with all safety, quality, and regulatory requirements.
• Support customer satisfaction by ensuring operational execution meets service expectations and commitments.
• Lead customer and executive facility visits while representing the operation with professionalism and confidence.
• Develop succession plans and strengthen leadership bench strength.

Required Qualifications

• 10+ years of operational leadership experience within distribution, e-commerce fulfillment, 3PL, logistics, or supply chain operations.
• Strong leadership, coaching, and team development capabilities.
• Experience leading operational improvement, stabilization, or transformation initiatives.
• Demonstrated success managing operational KPIs, productivity, inventory, labor, and service performance.
• Strong financial and business acumen, including budget and P&L responsibility.
• Experience operating in fast-paced, high-volume environments with measurable performance objectives.
• Excellent communication and relationship-building skills.
• Bachelor s degree or equivalent combination of education and relevant experience.

Preferred Qualifications

• Experience leading organizational change or transformation initiatives.
• Exposure to customer-facing distribution environments and service-level agreements (SLAs)

The ideal candidate is a highly visible, emotionally intelligent leader who naturally builds trust while driving accountability. They are equally comfortable discussing financial performance, operational strategy, and leadership development as they are walking the warehouse floor coaching managers and engaging with employees. This individual leads with humility, communicates effectively at every level of the organization, and has a demonstrated ability to develop people, strengthen culture, and guide teams through growth and change. They understand that long-term operational excellence begins with developing strong leaders.

Flexibility & Work-Life Integration

Work Structure: Fully onsite
Schedule: Executive leadership schedule with flexibility to support operational needs and business priorities.
Travel: Approximately 10%, primarily supporting company initiatives and leadership meetings.

Why Join the Team?

Beyond the opportunity to oversee a highly visible distribution center, this role provides the opportunity to lead organizational change, strengthen leadership capability, and help shape the future direction of one of the most strategic operations. Additionally, the opportunity to participate directly in the financial success of the business through a lucrative Employee Stock Ownership Plan (ESOP) and a comprehensive 401k structure. The deep commitment to employee co-owners is reflected in an extensive benefits package including comprehensive medical, dental, and vision coverage, paid time off, tuition assistance, gym reimbursements, and an employee purchase program. By joining the team, you will enter a supportive, collaborative environment that avoids short-term fixes, choosing instead to reward dedicated leaders who deliver lasting operational excellence.

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About Naviga Recruiting & Executive Search

Naviga Recruiting & Executive Search is a leading provider of Contingent Workforce Solutions, Executive Search, Leadership and Individual Contributor hiring, empowering businesses to achieve their strategic objectives through expert talent acquisition. Our specialties include sales, marketing, finance/accounting and operations hiring. With a commitment to excellence and a deep understanding of market trends, Naviga Recruiting & Executive Search helps organizations build high-performing teams and navigate complex workforce challenges. Naviga Recruiting & Executive Search specializes in U.S. Hiring for Global Businesses.