Distribution Center Loss Prevention Manager

About the Role

In this role, you will lead a team of associates and focus on DC operational execution and theft investigation tactics for your assigned location.

What You'll Do

• Lead assigned team of LP Associates to create and maintain a safe and secure environment

• Act as a liaison between Kohl's and law enforcement, professionally representing Kohl's in legal proceedings as needed

• Partner with field and Corporate leadership teams to problem solve, troubleshoot and achieve organizational goals

• Develop strong partnerships, directly supporting the needs of Operations, HR, Engineering and Facilities. Keep on the front foot of upcoming events and construction activities.

• Retail DC LPM serves as a regular liaison to Corporate, Territory, District and Store Managers they service

• E-Commerce Fulfillment Center LPM serves as a regular liaison to Corporate, ECOM Customer Service, and field leadership teams.

• Maintain all physical security aspects of 1M SQF building while controlling the building access for 3,000+ associates

• Lead the LP Team in controlling trailer yard while maintaining both physical security and systemic ownership of 500+ trailers

• Drive Shortage reduction within the building and network through inspection of Operational Best Practice execution, monitor for compliance and provide actionable feedback

• Join in the creation, testing and implementation of new procedures and/or technologies inside the Operation or across the Network.

• Drive dishonest associate resolution through the review exception reports, overseeing developed methods of CCTV surveillance, and interview techniques.

• Successfully complete the Internal Theft Interview Certification program, regularly conduct interviews resolving internal theft matters

• Build the Loss Prevention team through recruiting, hiring and providing a meaningful onboarding experience. Understand the direction of the LP Program and hire to the needs of the Program

• Develop the Loss Prevention Team through consistent coaching, career pathing, directly helping the LP Associate understand what formal and informal trainings they should pursue

• Demonstrate a leadership style that both motivates the Loss Prevention team and heightens their level of engagement, while achieving the LP Program objectives.

• Participate in writing and administering annual reviews. Identify and address performance and behavioral issues of direct reports

• Additional tasks may be assigned

What Skills You Have

Required

• 2+ years of retail Loss Prevention experience

• Strong time management, communication and interpersonal skills

• Successful completion of Kohl's internal interview certification process

• Strong communication skills

• Ability to build lasting partnerships across all Logistics and Retail divisions

Preferred

• Supervisory experience

• Previous project management experience

• Ability to manage a large number of projects at once

• Ability to react quickly to senior-level reporting requests

• Strong organizational skills

• Proficiency in Microsoft Excel