Administrative Skills, Business Operations, Continuous Improvement, Corporate Policies, Customer Experience, Data Analysis, Data Warehousing, Decision Support, Distribution Operations, Distribution Services, Federal Laws and Regulations, Inventory Management, Leadership, Maintain Compliance, Metrics, Operational Audit, Operational Improvement, Operational Support, Operations, Operations Management, Operations Processes, Operations Research, Organizational Skills, Performance Analysis, Performance Management, Performance Metrics, Problem Solving Skills, Process Improvement, Process Management, Product Flow, Safety Compliance, Safety Process, Standard Operating Procedures (SOP), State Laws and Regulations, Team Player, Time Management, Trend Analysis
DC MANAGER - 2nd Shift
REPORTS TO: SR. DC OPERATIONS MANAGER
STATUS: EXEMPT
SCHEDULE: Tuesday - Friday, 6:00pm - 4:30am
Summary
Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other.
At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves "Partners." With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.
Our vision is to offer everyone a piece of the American spirit - one handshake at a time.
Position Summary
The Distribution Center Manager is responsible for leading daily distribution center operations to ensure the safe, accurate, and efficient flow of product through the facility. This role drives operational performance through effective leadership, data-driven decision making, process discipline, and continuous improvement.
Essential Duties and Responsibilities
Operations Leadership
- Lead and support daily distribution center operations to ensure productivity, accuracy, service, and safety objectives are achieved.
- Monitor operational performance and identify opportunities to improve efficiency, throughput, and overall execution.
- Identify, research, and resolve operational issues that impact service, productivity, inventory accuracy, or customer experience.
- Maintain a working knowledge of all functional areas within the distribution center to provide operational support and leadership coverage when required.
- Partner with departmental leaders to ensure consistent execution of processes and company standards.
Systems, Inventory & Process Management
- Ensure the accurate and timely collection, maintenance, and reporting of operational data within the Warehouse Management System (WMS).
- Partner with WMS administrators and support teams to optimize system utilization and improve operational processes.
- Analyze operational data, trends, and metrics to support decision-making and drive performance improvements.
- Develop, document, implement, and maintain standard operating procedures for distribution center operations.
- Support inventory accuracy initiatives and ensure compliance with system and process requirements.
Performance Management
- Establish, monitor, and communicate key performance indicators (KPIs) related to productivity, quality, inventory accuracy, labor utilization, service levels, and safety.
- Prepare and present operational performance reporting to site leadership on a daily and weekly basis.
- Communicate business updates, operational challenges, and improvement opportunities in a clear and professional manner.
Safety & Compliance
- Promote and maintain a safe work environment through training, coaching, policy adherence, and continuous safety awareness.
- Ensure compliance with company policies, safety procedures, and all applicable local, state, and federal regulations.
- Maintain a clean, organized, and professional work environment.
- Demonstrate a high level of professionalism, integrity, teamwork, and accountability.
- Perform additional duties and special projects as assigned.