Job Description
Job Description
We are seeking a detail-oriented and proactive Distribution Customer Service Agent to join our team at our multi-tenant distribution warehouse. This facility specializes in order fulfillment, inventory management, and customer receiving, and were looking for someone who can help ensure smooth daily operations and exceptional client service.
$20.00-$25.00 hour
Key Responsibilities:
- Serve as the primary point of contact for clients: overseeing the workflow in the warehouse of receipts, orders, and meeting daily operational deadlines.
- Manage customer inquiries and requests via computer systems and Microsoft Teams.
- Conduct daily update calls and maintain accurate records using spreadsheets and internal systems.
- Monitor warehouse workflow both on the floor and through system-based tracking tools.
- Collaborate with team members and management to assess and respond to client needs.
Qualifications
- Strong work ethic, positive attitude, and a history of excellent attendance.
- Flexible schedule availability, including early arrivals or late departures as needed.
- Ownership mindset with demonstrated leadership qualities.
- Team-oriented with effective communication skills across all levels.
- Experience hosting and preparing for customer meetings via Microsoft Teams.
- Proficient in Power BI, Excel, and Word.
- Ability to type 45wpm
- Excellent written, verbal, and reading comprehension skills.
- Exceptional organizational and time management skills.
- Professional demeanor and strong interpersonal skills, including active listening and clear communication.
#EmploynetJobsSanJose
Numbers & Facts
| Location | Brisbane, CA |
| Industry | Business Services - Other |
| Salary | $20–$25 Per Hour |
| Company Size | 100 to 499 employees |
| Website | http://www.employnet.com |
About Company
Always Hiring.™
Consistently Setting the Bar Higher.
Employnet, Inc. is a global leader in creating flexible workforce solutions. Each day we connect talented people to innovative companies with a wide range of skills and industries, helping to empower success.
Skills
- Communication Skillsunmatched
- Computer Systemsunmatched
- Customer Relationsunmatched
- Customer Support/Serviceunmatched
- Detail Orientedunmatched
- Distribution Servicesunmatched
- Distribution Warehousingunmatched
- Interpersonal Skillsunmatched
- Inventory Managementunmatched
- Leadershipunmatched
- Microsoft Excelunmatched
- Microsoft Product Familyunmatched
- Microsoft Wordunmatched
- Operationsunmatched
- Order/Customer Fulfillmentunmatched
- Power BIunmatched
- Presentation/Verbal Skillsunmatched
- Record Keepingunmatched
- Resolve Customer Issuesunmatched
- Shipping/Receivingunmatched
- Spreadsheetsunmatched
- Team Playerunmatched
- Time Managementunmatched
- Visual Studio Application Lifecycle Management (ALM) (fka Visual Studio Team System / VSTS )unmatched
- Warehousingunmatched
- Writing Skillsunmatched
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