Distribution Lead

THE ROLE

The Distribution Lead supports the Distribution Supervisor by providing hands-on leadership to Distribution Assistants and coordinating accurate, timely, and safe order fulfillment, shipping, receiving, inventory control, and delivery support. This position trains and coaches employees, monitors product and shipment quality, maintains accurate documentation and ERP entries, and promotes efficient workflow and reliable customer service.

WHAT YOU'LL DO

Team Leadership and Training

• Lead by example to maintain a positive and productive work environment.

• Provide hands-on leadership to Distribution Assistants so the team works efficiently and accurately fills and receives shipments.

• Train Distribution Assistants on company standard operating procedures and policies applicable to distribution, including employee safety and food safety requirements.

• Provide general coaching and feedback to improve individual and team performance, and escalate concerns to the Distribution Supervisor when necessary.

Order Selection and Loading

• Oversee timely order selection and loading of products for shipment.

• Select and stage the correct product item numbers, quantities, and shelf life for shipment.

• Inspect product quality, pack only products that meet quality standards, and isolate and report quality defects to the Distribution Supervisor.

• Ensure products are securely packed on pallets or carts, including shrink-wrapping and labeling as needed.

• Move products to and from storage areas and the loading dock for shipping and receiving.

• Accurately record product information on paperwork and in ERP systems.

• Serve as a backup driver when delivery assistance is needed, safely operate a box truck longer than 20 feet when assigned, and maintain a clean motor vehicle record.

• Perform other duties as assigned to support Operations.

Shipping and Receiving

• Manage inbound and outbound deliveries for product quality, including temperature and shelf life, and accurate counts.

• Use material-handling equipment or manual methods to safely move products, materials, and supplies between storage areas and the loading dock for loading or unloading.

• Load, unload, inspect, and put away shipments of materials and supplies.

• Inspect incoming shipments for defects, including damage, incorrect item numbers, or incorrect quantities.

• Maintain forklift certification and the capability to provide train-the-trainer instruction.

Inventory Control

• Maintain inventory and quality control throughout the shipping and receiving process.

• Stock and organize inventory and consolidate storage space as needed.

• Rotate inventory by item number, lot code, and shelf life.

• Support periodic company inventory counts of products, materials, and supplies.

Employee and Food Safety Compliance

• Follow the facility GMPs.

• Execute daily processes that enforce food safety protocols and maintain compliance.

• Support the efforts of the company to maintain our food safety system and quality programs.

• Report product-quality, food safety, employee safety, or material-handling concerns to the Distribution Supervisor and help ensure the team follows applicable procedures.