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Distribution Operations Manager - Cleveland, OH (2nd Shift)

Best Buy

Richfield, Ohio

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JOB DETAILS
LOCATION
Richfield, Ohio
POSTED
3 days ago

The Distribution Operations Manager is responsible for leading the daily operations of multiple departments within a Delivery Distribution Center (DDC). This manager provides leadership and development to building supervisors. They ensure all performance, safety and quality policies and procedures are meeting Best Buy's high standards. This person actively leads and participates in long and short-term planning for the center. They are responsible for maintaining an efficient operation and processing improvements to ensure operational goals and P&L budgets are met. They have direct responsibility for creating and managing an environment of openness and trust for all employees. They create a collaborative environment by building relationships between various departments to meet business goals. Additionally, they assist in operating the facility in the building leader's absence. This role will report to the Distribution Center building leader.

Responsibilities:
  • Provides tactical direction and leadership to a large operations staff including supervisors within a delivery distribution center (DDC).
  • Ensures all performance, safety and quality policies/procedures are met for various departments through effective performance management programs.
  • Supports in solving problems and seeking process and system improvements.
  • Utilizes people, tools, space and equipment effectively to meet required levels of service for internal and external customers.
  • Hires, develops, coaches and advises Best Buy leaders to support and lead employees by living and demonstrating Best Buy's values and leadership expectations.
  • Manages the performance of third party vendors, including transportation and/or home delivery to uphold accountability for internal and external customers.
  • Maintains effective and ongoing partnerships with customers both internally and externally by providing feedback and guidance in support of the overall customer service mission.
  • Identifies operational improvement opportunities. Partners with corporate supply chain teams to lead projects focused on improvement initiatives.

About the Company

B

Best Buy

Energetic teams. Fun atmosphere. Exciting opportunities.

That’s what you’ll find at Best Buy. Care to join us?

You can feel the energy here. And we’re not talking about the hum of electronics (there’s that, too). We’re talking about people.

Best Buy employees are friendly, enthusiastic and willing to help you succeed. Sure, we’re a big company — the world’s largest consumer electronics retailer — but that doesn’t stop us from having fun while doing what we love: bringing technology into people’s lives in meaningful ways.

When you join our team, we consider you part of our Best Buy family. And what you do here every day will support our goal to make people’s lives better, easier and more enjoyable through the great products we sell.

So if you’d like using your talents to help improve people’s lives, bring it! We’d love to have your energy here.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1966
WEBSITE
http://www.bestbuy-jobs.com/

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