Job Description
The Distribution Operations Supervisor provides functional systems expertise and training to distribution center employees that leads to a safe, accurate, and productive environment. As the main point of contact in the absence of their manager, this role will be asked to lead in a dynamic way, requiring flexibility in multiple areas of operation. They expand their skillset to different areas such as general warehouse worker, warehouse clerical administration, and quality control functions. This is also considered an individual contributor role that includes working alongside the team to accomplish the daily goals for each shift when workload dictates.
At Best Buy, we are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.
Key Responsibilities
At Best Buy, we are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.
Key Responsibilities
- Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.
- Contributes to the production plan by working in a productive function each shift.
- Prepares the staffing plan for the day, ensuring that workload and labor hours are distributed appropriately for the volume of the day.
- Conducts daily start up meetings which include safety topics, staffing assignments, and warm up activities.
- Monitors labor and makes staffing moves to ensure the team is trending towards the labor plan for the day.
- Identifies coaching opportunities with the team to ensure proper techniques are consistently being utilized.
- Plays a critical role in onboarding, training, and validating knowledge of new and existing employees.
- Resolves complex customer, system, and inventory-related issues as needed while proactively equipping employees with skills and tools necessary to address customer and operational challenges.
- Sets the example for the rest of the team by following all safety, operational, and cultural best practi
Numbers & Facts
| Location | Chino, California |
| Industry | Retail |
| Company Size | 10,000 employees or more |
| Year Founded | 1966 |
| Website | http://www.bestbuy-jobs.com/ |
About Company
Energetic teams. Fun atmosphere. Exciting opportunities.
That’s what you’ll find at Best Buy. Care to join us?
You can feel the energy here. And we’re not talking about the hum of electronics (there’s that, too). We’re talking about people.
Best Buy employees are friendly, enthusiastic and willing to help you succeed. Sure, we’re a big company — the world’s largest consumer electronics retailer — but that doesn’t stop us from having fun while doing what we love: bringing technology into people’s lives in meaningful ways.
When you join our team, we consider you part of our Best Buy family. And what you do here every day will support our goal to make people’s lives better, easier and more enjoyable through the great products we sell.
So if you’d like using your talents to help improve people’s lives, bring it! We’d love to have your energy here.
Skills
- Coachingunmatched
- Customer Experienceunmatched
- Customer Relationsunmatched
- Distribution Operationsunmatched
- Distribution Servicesunmatched
- Onboardingunmatched
- Operations Managementunmatched
- Production Planningunmatched
- Quality Controlunmatched
- Startupunmatched
- Systems Administration/Managementunmatched
- Warehousingunmatched
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