Distribution Project Coordinator

Pay Range: $41.68hr - $46.32hr

Job Overview:

The candidate is responsible for planning, scheduling, and managing distribution customer requested work, mandated work, line maintenance tasks, capital projects, and day-to-day design activities for the Distribution Engineering Design team.

Responsibilities:

• Responsible for contacting external customers within one working day and scheduling an appointment, if required, for the customer to meet with a Designer. This includes collecting design information while speaking to the customer.
• Responsible for interpreting and ensuring consistent application of organizational policies related to customer requests.
• Provides customers with information on the tasks they must complete to be able to receive service on the date requested.
• Manage Design resources within a geographic area and matches them to the workload by assigning each Designer to a primary and secondary geographic area.
• Monitors each Designer's calendar so that appointments can be made effectively and efficiently.
• Communicates regularly with Designers regarding assignments, schedules and questions related to specific customer calls.
• Communicate periodically with the Network Line groups to expedite work, if possible, to meet customer's requested service date or to handle a special request.
• Identify and rectify the root cause of customer complaints and/or inquiries as appropriate.
• Working knowledge of AM/FM-DFM and Maximo as they relate to construction applications.
• Reviews and updates Maximo Backlogs for the Distribution Engineering Department.
• Identifies deficiencies, analyzes alternatives and recommends solutions.
• Serves as a member of the Storm Response Team for restoration efforts.
• Provides support to the Damage Assessment and/or Logistics functions.

Requirements:

• Associate degree or equivalent work experience.
• 2+ years of Transmission or Distribution experience is preferred.
• 1+ years of Maximo and CCS experience is preferred.
• Ability to manage multiple responsibilities and deliverables in a fast-paced environment.
• Ability to work with multiple levels of the organizational structure.
• Strong verbal and written communication skills.
• Excellent organizational and analytical skills.
• Experience or training in scheduling resources or maintenance and construction practices.
• Experience with Microsoft Office Excel and database applications.
• Desired knowledge of Maximo, GDT, AMFM DFM, Storm Assist, Power BI, CCS, and Distribution Line construction, maintenance, and materials.