Work Location: Indianapolis, IN (onsite)Work Hours: Monday - Friday, 8:00 am - 5:00 pm ESTOvertime: OccasionalPay Rate: $25.00+ per hour depending on experience levelThis role supports the Distribution Warehouse Operations (DWO) team in tendering critical clinical trial finished goods through the K401 Distribution Hub to domestic & international clinical sites, depots, & hubs. The role will serve as a key operational resource for K401 leadership, associates, & operators, assisting with inbound & outbound processing of clinical trial finished goods while maintaining strict compliance with quality & regulatory standards. Daily Responsibilities:Assist operators day-to-day through the completion of receiving, inventory, shipping, stickering, supply management, destruction, & special projects of clinical trial finished goods at the K401 CT Distribution Warehouse. Assist in writing, reviewing, & managing K401 procedures, tools, trainings, & related documentation. Proactively support assigned elements of K401 decisions guided by policy, procedure, & business plan to positively impact the team's ability to meet performance objectives. Understand & promote adherence to all local compliance & regulatory laws & policies.Support quality documentation activities in QualityDocs, including but not limited to Deviations, Change Controls, Supplier Corrective Action Requests (SCARs), & other quality records as required. Collaborate with internal & external stakeholders to resolve shipment issues & ensure timely delivery to clinical sites. Communicate proactively with cross-functional partners including Quality, Engineering, & Distribution Support Services. Support continuous improvement initiatives & escalate operational issues to K401 leadership as appropriate. Collaborate with IT & cross-functional partners on automation, artificial intelligence, & continuous improvement projects aimed at enhancing warehouse operations, efficiency, & data management capabilities. Gather, track, & report operational KPIs & metrics including but not limited to shipment accuracy, cycle times, inventory levels, & on-time delivery performance to support data-driven decision making & team performance objectives.