Job Description
Job Summary
This role is critical to the continued success of our Agency Owners. The District Continuity Manager provides field-based coaching, consultation, and business leadership to agency owners and staff within assigned vacant districts to support growth, retention, and overall agency performance during leadership transitions. Builds relationships with agency owners, identifies opportunities and operational gaps, and works directly with agencies to implement action plans that support vacant district objectives. Serves as the primary continuity resource for assigned vacant districts and is accountable for district-level business results and financial performance throughout the support period. Partners with territory leadership and support resources to ensure consistent agency support and a successful transition to permanent district leadership.
Essential Job Functions
- Supports business performance within assigned vacant districts by monitoring results, identifying growth opportunities and operational gaps, and implementing actions to improve growth, retention, and overall agency performance.
- Maintains accountability for district-level business outcomes and financial performance throughout assigned continuity periods.
- Provides in-person coaching and consultation to agency owners and staff related to business growth, cross-sell opportunities, retention, staffing, marketing, technology utilization, and operational effectiveness.
- Tailors support and engagement strategies to the needs of individual agencies and vacant district priorities.
- Builds and maintains strong relationships with agency owners and staff within assigned districts.
- Conducts regular agency interactions, serves as a primary point of contact during vacancies, and supports agency engagement, continuity efforts, and follow-through on business objectives.
- Reviews agency and vacant district performance information, identifies trends, growth opportunities, and operational gaps, and develops action plans to support district objectives and improve business results.
Additional Expectations
50% minimum travel expected for this role.
Education Requirements
High School Diploma or equivalent required. Bachelors degree preferred. Maintains resident and non-resident property and casualty license.
Experience Requirements
3+ years insurance sales experience
2+ years experience in Management/Supervisor or Team Advocate position required.
Numbers & Facts
| Location | Los Angeles, CA |
| Industry | Insurance |
| Company Size | 5,000 to 9,999 employees |
| Website | http://www.farmers.com/ |
About Company
In 1928, two men shared a dream of providing a quality insurance product at a reasonable price. In the decades that followed we’ve grown and adapted to meet the changing needs of Americans. But one constant has remained: We have an unwavering commitment to uphold our founding ideals to provide industry-leading products and first-rate services to the customers we’re privileged to serve.
Different Eras, Same Exceptional Service
Farmers not only prides itself on helping you plan wisely for the unexpected, but also on helping restore order when it occurs, so you can keep moving along the road of your life’s plans.
In 1959 a Farmers customer wrote us a letter of surprised gratitude when his car battery was replaced just an hour after it was stolen. A letter from a couple in 2002 wrote that their Farmers agent and Claims Adjuster “were exceptional in their handling of our grief, what we needed to do, and helpful in many other ways.” That same year, when Hurricane Rita struck Beaumont, Texas, Farmers sent 300 agents to assess damages while policy holders were evacuated. Farmers also donated $100,000 for the city’s emergency operations center and two megawatt generators that restored power to Beaumont. Whatever year or decade a disaster occurs, you can count on us to be there for you.
Today, the companies comprising the Farmers Insurance Group of Companies make up one of the country's largest insurers of vehicles, homes and small businesses and provide a wide range of other insurance and financial services products.
Farmers is proud to serve more than 10 million households with more than 20 million individual policies across all 50 states through the efforts of over 50,000 exclusive and independent agents and nearly 24,000 employees.
The Farmers Exchanges are three reciprocal insurers (Farmers Insurance Exchange, Fire Insurance Exchange and Truck Insurance Exchange) owned by their policyholders, and together with their subsidiaries and affiliates comprise the Farmers Insurance Group of Companies. Farmers Group, Inc. and its subsidiaries, in their capacity as attorneys-in-fact, provide administrative and management services to the Farmers Exchanges.
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