Feel Seen at Thrive!
Learn more about Thrive Communities here: www.thrivecommunities.com
Salary Range: $95,000 - $98,000 per year
Schedule: Full-time; 100% in-person and on-site, Monday - Friday 9 am - 6 pm; Afterhours and weekend support may be required, as needed
Thrive's purpose is to be the most trusted partner in property management by delivering outstanding results for clients, inspiring associate engagement, and elevating living experiences for residents. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive!
Our Values are simple: Do the Right Thing, Do Work to be Proud of, and Be a Great Place to Work.
Voted one of Washington and Portland's best workplaces for several consecutive years, Thrive builds on its culture by offering the following benefits:
- 34 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Day of Service, and Paid Birthday)
- Employer matched 401k retirement plan
- Discretionary bonus potential
- Eligible for earned Leasing & Renewal commissions
- $0 premium medical, dental, and vision insurance effective 1st of the month following your start date
- Fully covered Long-term disability insurance for associates
- Fully covered life insurance policy for associates with supplemental life insurance options
- 24/7 Everyday Assistance Program (EAP)
- Voluntary Critical Illness, Accident, Hospital Indemnity, and Short-term Disability insurance
- Pet Insurance discounts
- Parking & Transit Commuter Benefits
- Annual professional development reimbursement
- Training opportunities and career progression/growth plans
- Company-wide parties and events
What You'll Own - Essential Responsibilities
Leadership & Team Performance
- Lead, coach, and develop a high-performing team that delivers exceptional resident experience and operational results.
- Oversee hiring, onboarding, scheduling, performance management, development, coaching, and offboarding for the district.
- Foster a culture of accountability, collaboration, recognition, and continuous improvement.
Property Operations
- Ensure overall success of day-to-day operations within the district, including leasing, maintenance, administrative functions, and resident services.
- Partner with the maintenance team to ensure communities within the district are well-maintained, property standards are upheld, and apartment homes are move-in ready.
- Manage or delegate oversight of vendor relationships and operational processes to support an efficient and well-run community.
Financial & Business Performance
- Own the financial performance of the community through budgeting, revenue optimization, rent collection, expense management, and accurate financial reporting.
- Monitor occupancy, delinquency, and other applicable key performance indicators (KPIs) to achieve ownership objectives.
- Analyze community performance and implement strategies that improve operational and financial results.
Resident & Client Experience
- Deliver and train team on what it means to create an exceptional resident experience through proactive communication, responsive service, and timely issue resolution.
- Foster a welcoming community that supports resident satisfaction and retention.
- Build trusted relationships with residents, ownership groups, vendors, and internal partners.
Compliance & Risk Management
- Ensure compliance with company policies and applicable federal, state, and local laws.
- Promote workplace safety and mitigate operational risks.
- Maintain accurate documentation and reporting while supporting regulatory compliance.
What You'll Bring
- Prior experience in multifamily property management, overseeing multi-site operations, or equivalent experience in order to meet the essential functions of the role
- Previous experience leading large teams
- Strong understanding of Fair Housing Law
- Ability to de-escalate conflict in a pragmatic manner consistent with Thrive’s Values
- Demonstrated success with financial oversight, compliance, and resident satisfaction.
- Strong communication, attention to detail, organization, decision-making, and relationship-building skills
- Demonstrated integrity, accountability, professionalism, and sound judgment.
- Experience with Yardi, CRM, OnSite, or similar property management software.
- CAM or CAPS designation is a plus.
- Prior experience working in affordable housing with LIHTC/Tax Credit certification preferred
- Notary License is required or able to obtain within 3 months of hire.
Work Environment & Physical Requirements
- Stand, walk, or sit for extended periods depending on the needs of the day, including providing walking tours to prospects.
- Frequently use a computer, keyboard, phone, and other office equipment.
- Occasionally bend, stoop, squat, climb stairs, push, pull, and reach overhead.
- Frequently lift and carry up to 25 pounds and occasionally up to 40 pounds.
- Work both indoors and outdoors in varying weather conditions.
- Regularly interacting with various backgrounds, diverse groups, socio-economic groups, and personality types, requiring a high level of emotional intelligence and judgement.
- Required to travel between communities, main offices, or other work locations.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.
Equal Employment Opportunity
Diversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.
Background Check & Drug Screen Policy
Thrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed on an individual basis by a designated HR representative. For questions on the screening process, please contact hr@thrivecommunities.com.
The 4-panel drug screen tests for the following:
- Amphetamines including Methamphetamine
- Cocaine Metabolites
- Opiates including Codeine and Morphine
- Phencyclidine ("PCP")
Thrive Communities reserves the right to modify this policy at any time without notice.