District Manager

DISTRICT MANAGERGannett Publishing ServicesKnoxville, TNESSENTIAL JOB FUNCTIONS:

• Ensure the efficient distribution of products through specific assignments involving route restructuring, consolidation, splits, divisions, or other means, designed to maximize volumes while limiting expense exposure.
• Ensure goodwill between company and independent carrier force and ensure carrier compliance with contract terms, taking appropriate action, under the guidance of the Distribution Supervisor, when contract terms are violated.
• Responsible for recruiting for carrier route vacancies, including whether and when to place advertisements in the newspaper or to use other methods for independent contractor recruitment.
• Responsible for upholding independent contractor performance standards for customer service, and to assure that all products are delivered by the proper time and in the proper condition as called for in the carrier contract.
• Responsible for ensuring subscriber satisfaction with delivery of all products. Provide recommendations to supervisor for service improvements.
• Responsible for investigating and responding to concerns of independent contractor carriers regarding compensation or billing issues.
• Responsible for ensuring that a current contract with all required documentation is on file for all independent contractors in the assigned districtKNOWLEDGE, SKILLS & ABILITIES
• Ability to establish working relationship with all levels within the organization.
• Ability to meet deadlines in a fast-paced environment
• Strong interpersonal, organizational and communication skills.
• Ability to work with minimal supervision.
• Ability to work varied hours, including late nights/early mornings, weekends and holidays, due to nature of the business performed.
• Customer first orientated
• Strong interpersonal organizational and administrative skillIn addition, check factors which are important to successful performance:
• Ability to problem solving on a high level
• Analytical ability
• Good communication Skills
• DexterityEDUCATION/EXPERIENCE:
• High school graduate or equivalent; some college preferred
• Previous experience in a newspaper setting is preferred
• Comparable education and experience will be considered
• Proficiency in Microsoft Office Suite preferred