Coaching, Communication Skills, Compensation and Benefits, Cost Control, Customer Relations, Data Collection, Dental Insurance, Detail Oriented, Driver's License, Employee Assistance Plan, Employee Relations, Financial Metrics, Health Insurance, Human Resources, Lift/Move 25 Pounds, Marketing, Mentoring, Merchandising, Microsoft Excel, Microsoft Outlook, Microsoft Word, Multitasking, Operations Management, Organizational Skills, People Management, Prescription Drugs, Presentation/Verbal Skills, Project Execution, Retail, Retail Merchandising, Retail Operations, Staff Training, Team Lead/Manager, Team Player, Technical Leadership, Time Management, Vision Plan, Willing to Travel, Writing Skills
Job Description
Earn $43,888 - $45,000 per year - In-Market Position
Benefits
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- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K program with Company match
- Employee Assistance Program
- Prescription drug discounts
- Employee discounts
Summary
We are seeking a highly motivated results-driven Retail Operations Manager to lead a team of 100 hourly merchandising associates covering 200 retail locations within a specific market area. The ideal candidate will enjoy traveling to retail store locations, engaging with employees and store personnel, and ensuring quality project execution for key merchandising initiatives such as category resets, new item cut-ins, product stocking audits, and data photo collection. This role is responsible for recruiting and training assigned employees, meeting client expectations, and achieving on-time project execution and financial metrics.
Essential Duties and Responsibilities
- Train, coach, manage, and mentor hourly employees within a given market area
- Maintain a 95 on-time execution rate for all assigned projects
- Foster interactive working relationships with retailers and client personnel
- Verbally communicate with assigned employees on a consistent basis
- Deliver timely responses to company team members, providing actionable follow-ups
- Plan and organize staffing to meet client project requirements
- Manage district costs, including drivetime mileage and overtime
- Control merchandising expenses, including overtime, drivetime mileage, and related travel costs
- Cultivate a flexible labor pool to handle routine business spikes
- Work as part of a Regional team, contributing to the overall Region and Company success
- Enthusiastically travel to job worksites on a daily/weekly basis to engage with clients and employees, aimed at achieving execution excellence
- Handle employee relations matters in a professional manner, while partnering with the Human Resources and Leave Departments
- Assist other Districts with staffing and execution, as dictated by the business
Requirements
- Strong verbal and written communication skills
- Strong organizational skills, including the ability to manage multiple tasks and projects
- High level of attention to detail and timely follow-up
- Intermediate skill level in web-based reporting and Microsoft Outlook, Excel, and Word
- Ability to stand and move for up to eight consecutive hours
- Routinely lift up to 25 pounds
- Possess a valid drivers license
Education and Experience Requirements
- Bachelors degree in marketing management or a related field, preferred, or equivalent supervisory/management experience
- 1 - 2 years of retail or field operations experience
- Firm understanding of Retail and/or Retail Merchandising practices
Travel Requirements
- Approximately 65 travel required
- Frequent daily/weekly travel to stores and working with employees across the district is required
- Overnight stays may be required throughout the work week, as dictated by business objectives and district boundaries
Why Join Driveline
Industry-leading technology and innovation in retail execution
Career growth opportunities in a dynamic and evolving organization
Collaborative and fast-paced work environment with a highly motivated team
If you are a strong communicator with a passion for driving field team performance, we invite you to apply and be part of our mission to revolutionize retail execution. Learn more about Driveline at https://www.drivelineretail.com.
Waiting period and eligibility criteria apply for benefit programs.
Apply
Employee Type: Full Time
Location: Saint Cloud, MN
Job Type: Engineering, Information Technology
Pay Rate: $43,888 - $45,000 per year
Date Posted: 01/29/2026
Job ID: 1757829
Clearance Level: Secret
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Driveline Retail Merchandising