District Manager
Overall Job Summary
The Unassigned District Manager functions as a District Manager but does not have specific district of stores. This position involves training to oversee a district of 10-15 stores.
Essential Duties and Responsibilities (Min 5%)
Drive Sales and Profits:
Challenging Store Teams to drive top line sales, margin, and deliver district metrics.
Partner with SSC and Store Managers to develop solutions for business related issues and opportunities.
Verify the execution of merchandising initiatives.
Ensure effective expense control, labor spend, and Profit/Loss management.
Protect company assets and help stores reduce shrink by adhering to loss prevention standards.
Build the team:
Recruit and hire Store Managers.
Support store level hiring/staffing decisions and retention.
Verify and participate in training, development, and coaching.
Build and maintain an effective succession plan for the district.
Write and deliver Store Manager performance reviews and counseling. Also provide input on performance reviews for store Team Members.
Maintain a safe and productive work environment.
Lead execution of company standards:
Evaluate and grade store presentation standards and processes.
Protect the brand-identify building maintenance issues, both structural and aesthetic including safety concerns.
Ensure compliance to inventory management and freight movement processes.
Validate pricing accuracy, conveyance, and promotional activities.
Verify Loss Prevention and procedural audit compliance.
Support continuous improvement activities throughout the organization.
Goal setting and promoting customer loyalty:
GURA
Greet the Customer
Uncover the Customers' needs
Recommend products
Ask for the Sale
Handle and resolve customer complaints/issue, assure customer leaves store having had a positive shopping experience.
Analyze reporting to identify and overcome customer satisfaction opportunities.
Observe and coach customer engagement.
Required Qualifications
Experience: Minimum of 5 years retail leadership experience required. Multi-unit retail store management experience preferred.
Education: High school diploma or the equivalent. Bachelor's degree in business related field preferred.
Preferred knowledge, skills or abilities
Working Conditions
Physical Requirements
Disclaimer
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.
Company Info
At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.
Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.
Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.
TSC’s team members are passionate individuals dedicated to the rural lifestyle offering expertise and thousands of affordable, high-quality products to our customers. If you join us, you'll learn everything there is to know about our products and the way we do business. You'll have the chance to apply that knowledge and achieve your dreams—living life on your own terms.
We were founded in 1938 by Charles E. Schmidt as a mail order tractor parts business, and today we've grown into the largest operator of retail farm stores in America. We couldn't be prouder to be deeply connected to the people we serve and the land they love. As a publicly traded company with over 1,500 stores, we're growing by leaps and bounds. You'll find us in 49 states, and for those of you in the northwest and Hawaii we also own and operate Del's Feed & Farm Supply.