District Manager - Texas First Rentals

Description

1. Demonstrate alignment with the company's mission and core business values; 
2. Collaborate with key internal/external resources; 
3. Participate in ongoing self-development.

Essential Functions

• Hires, develops, evaluates, and influences effective and consistent productivity and teamwork to ensure the delivery of Legendary Customer Service (LCS)
• Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
• Drives a safety-first culture throughout their district and overall company
• Designs, develops, and implements budgets to optimize revenue targets for all branch operations within assigned territory
• Establishes criteria to ensure compliance with company guidelines and effective operations
• Leads, motivates, and develops operations, service, and sales workforce. Fosters a customer-centric approach to sales and service
• Collaborates with Branch Managers, Service Managers, and Sales Managers to formulate strategies to meet or exceed Business Plan Forecasts
• Mentors Branch Managers and store personnel and provides necessary tools to help them maximize revenues, branch profitability and performance
• Develops and implements Key Performance Indicators for tracking and reporting purposes
• Leads product quality and customer satisfaction at a district level through coaching and best practice reviews
• Manages and leads district business development, customer retention, and market expansion
• Develops & implements strategic business and sales plans and forecasts
• Ensures branches are aligned with and exceeding operational excellence goals and reviews
• Works safely always and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
• Performs other duties as assigned

Knowledge, Skills, and Abilities

• Strong technical aptitude and understanding of construction equipment and rental industry
• Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data
• Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
• Exceptional attention to detail
• Excellent oral and written communication skills
• First-class presentation skills before both small and large groups
• Interpersonal skills sufficient to engage with vendors, own staff, and corporate executives to exchange information, influence and persuade
• Proficient skills required in solid problem solving, planning, organization, time management and analysis
• Exceptional organizational, time management, and multi-tasking skills
• Advanced Microsoft Office skills to include Excel, Word, and PowerPoint
• Ability to work with all levels of personnel within the organization and customer operations
• The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects
• Ability to understand the implications of new information for both current and future problem-solving and decision-making
• Ability to perform mathematical computations such as percentages, fractions, addition, subtraction, multiplication, and division quickly and accurately
• Ability to interpret extensive technical instructions in mathematical or diagram form and understand several abstract variables
• Ability to work independently and within a team in a fast-paced, high-volume environment with emphasis on accuracy and timeliness
• Ability to read, analyze, and interpret professional journals, technical procedures, or governmental regulations
• Ability to listen to and understand information and ideas presented through spoken words and sentences

Requirements

• High school diploma or equivalent required; Bachelor's degree in Business Management, Business Administration or Construction Management or related field preferred
• Seven to ten years of successful business management experience, including previous branch or territory management, preferably in the construction equipment rental industry
• A minimum of five years progressive supervisory experience
• A proven track record of sales and customer service/retention experience
• Coaching/mentoring experience with branch management

• Extensive travel, up to 75% to 85% required
• Valid driver’s license

• This position involves extended periods in a stationary position; additionally, occasional movement inside the office to access office machinery, file cabinets, etc.
• This role frequently communicates with others, must be able to exchange accurate information in these situations
• This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines
• Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue
• Frequently moves materials or equipment weighing up to 30 pounds.
• Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina
• Ascend/descend with gradual or continuous progress by oneself, using both hands and feet and climb up and down ladder
• Be able to safely maneuver and work underneath equipment
• Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work
• Safety training required; PPE required outside of office/parking lot area

• This job is generally performed in a professional office environment
• Occasionally works outdoors and may be exposed to weather extremes conditions that include inclement weather, heat, cold, and humidity
• Noise level may be loud at times
• Exposure to small quantities of chemicals, steam, high-pressure water, and high-speed rotating equipment
• On occasion time spent in confined spaces and high places.
• Frequently works at fast pace with unscheduled interruptions