District Sales & Facilities Manager

About the Position

BLT Kitchens is seeking a hands-on District Sales & Facilities Manager to oversee our commercial kitchen locations.

This position has two primary responsibilities: maintaining our facilities at a Class A standard and driving revenue growth.

We need someone who takes ownership. Our facilities should be clean, maintained, professional, and ready to show a prospective member at any time. Maintenance and cleaning are a major priority of this position.

On the sales side, this person will manage incoming leads, conduct tours, close new memberships, develop outside sales opportunities, and build strong relationships with our existing members.

This is not a desk-only management position. You will spend significant time in our facilities, working with members, managing staff and vendors, inspecting properties, overseeing projects, and developing new business.

Key Responsibilities

Facility Management & Maintenance

You will take direct ownership of the condition and presentation of our facilities.

• Maintain all BLT Kitchens locations at a Class A standard
• Ensure cleaning and maintenance standards are consistently met
• Regularly walk and inspect each property
• Identify maintenance issues and ensure they are resolved quickly
• Manage preventative maintenance schedules
• Coordinate repairs and maintenance
• Ensure kitchens, common areas, restrooms, storage areas, equipment, and exterior areas are maintained properly
• Identify potential problems before they become larger or more expensive issues
• Maintain facilities that are always ready to be shown to prospective members
• Hold employees, contractors, and vendors accountable for the quality of their work

Cleaning & Facilities Team Management

This position is directly responsible for ensuring our cleaning and facilities teams perform at a high level.

You will manage:

• Cleaning crews
• In-house deep-cleaning staff
• Facilities and maintenance staff
• Outside maintenance vendors
• Contractors and service providers

You will establish schedules and expectations, inspect completed work, address performance issues, and ensure work is completed correctly and on time.

Assigning a task is not enough. You are responsible for making sure it gets done correctly.

Capital Projects

We want our facilities to continually improve, not simply be maintained.

You will help manage capital improvement projects across BLT Kitchens locations.

Responsibilities include:

• Identify opportunities to improve our properties
• Help develop scopes of work
• Obtain and compare vendor bids
• Coordinate contractors and vendors
• Manage project timelines
• Monitor project budgets
• Inspect completed work
• Communicate project progress to leadership
• Help prioritize improvements based on operational and financial impact

You should constantly be looking for practical ways to make our buildings cleaner, better maintained, more functional, and more attractive to current and prospective members.

Sales & New Membership Growth

You will manage the day-to-day sales process for BLT Kitchens.

Responsibilities include:

• Respond quickly to inbound leads
• Qualify prospective members
• Conduct professional facility tours
• Follow up consistently with prospects
• Negotiate and close new memberships
• Maintain an organized CRM and active sales pipeline
• Track leads, tours, proposals, closes, move-ins, move-outs, and lost opportunities
• Maintain strong occupancy across our locations
• Generate new business through outbound prospecting
• Identify new opportunities to drive revenue

You must be comfortable selling, following up, asking for the business, and closing deals.

Current Member Growth & Retention

Our relationship with our current members is an important part of this position.

You will regularly meet with members to understand their businesses, identify their needs, solve problems, and look for opportunities to expand their relationship with BLT Kitchens.

Responsibilities include:

• Build strong relationships with existing members
• Conduct regular member check-ins
• Understand each member’s business and growth plans
• Identify opportunities for additional kitchen usage, storage, services, and other offerings
• Help resolve member concerns
• Improve member retention
• Identify members with significant growth potential
• Look for opportunities where helping our members grow also creates additional business for BLT Kitchens

Community & Outside Sales

We expect this person to actively develop business outside of our facilities.

This includes:

• Building relationships with local farmers markets
• Working with Local First Arizona and similar organizations
• Developing relationships with local health departments
• Connecting with food entrepreneurs and emerging food businesses
• Developing relationships with caterers, food trucks, meal-prep companies, bakers, packaged-food companies, and other potential members
• Attending relevant community and industry events
• Developing referral partnerships
• Representing BLT Kitchens professionally throughout the local food and business community

The goal is to make BLT Kitchens one of the first calls a local food entrepreneur makes when they need commercial kitchen space.

What We’re Looking For

The right person combines a salesperson’s ability to build relationships and close business with an operator’s attention to detail.

You should be:

• Highly organized
• Extremely responsive
• Strong at sales and closing
• Comfortable prospecting for new business
• Comfortable managing employees
• Comfortable managing vendors and contractors
• Detail-oriented about cleanliness and facility condition
• Able to manage multiple projects simultaneously
• Strong at building relationships with business owners
• Comfortable using a CRM and managing a sales pipeline
• Able to manage vendor bids and project budgets
• Comfortable holding employees and vendors accountable
• Able to identify problems and solve them without waiting to be told
• Willing to spend significant time physically walking and inspecting properties
• Comfortable being held accountable for measurable results

Experience in B2B sales, commercial facilities, property management, hospitality, restaurants, food service, commercial kitchens, coworking, or a similar environment is preferred.

How Success Will Be Measured

Success in this position will be based on:

• Facility cleanliness and overall condition
• Maintenance execution
• Preventative maintenance completion
• Speed and quality of issue resolution
• Successful completion of capital projects
• Occupancy
• New memberships
• Lead response and conversion
• Revenue growth
• Member retention
• Growth of existing member relationships
• Development of new referral and lead sources
• Performance of cleaning and facilities staff

The standard is simple: you should be able to walk into any BLT Kitchens location at any time with the Director of Sales, ownership, an existing member, or a prospective customer and be proud of what they see.

Compensation & Benefits

• $70,000-$75,000 annual base salary
• 1% commission on gross revenue (Goal is to hit $2.4 million in sales aka $24,000 in commission! UNCAPPED
• Health and dental benefits at 60 days
• Paid time off
• 401(k) eligibility with company match
• Company computer and phone

About BLT Kitchens

BLT Kitchens provides commercial kitchen space and resources for food entrepreneurs and growing food businesses. Our members range from emerging concepts to established operators looking for professional space to build and grow their businesses.

We are looking for someone who wants ownership over their area of the business and understands that the  buildings and the members matter. 

www.bltkitchens.com
We are a shared kitchen space with three valley locations. We are looking for a motivated individual to drive sales, manage our tenants and develop new revenue streams. There is a major sales and account management component along with facility management. Managing the costs for the business and driving profitability.