Job Title: Guest Services Department
Division: District Shops
Retail Operations
Status: Regular Part-time, Hourly
Pay Grade: $15.00 per hour
Reports to: District Shops Manager
Benefits:
• Amenity Passes and Parking • Retirement (State Employee Retirement System) • GDCP (Georgia Department of Community Health)
Closing Date: Open until filled
Note: This position is subject to close once a satisfactory applicant pool has been identified. To apply, applicants are encouraged to complete the entire application. Resumes are optional if submitting a resume; please note that the resume does not replace the application. Incomplete applications will not be considered.
Job Summary:
The Jekyll Island Authority seeks outgoing, responsible, and energetic Guest Service staff to represent Jekyll Island and enhance the visitor shopping experience at the new District Shops, including 31-81 North Pole, South Georgia Grown Pier Road Outfitters, and JP & Co Vintage Photography Studio.
Responsibilities:
• Provide exceptional customer service to visitors • Personalized shopping assistance • Perform sales transactions • Operate a digital camera and printer system • Maintain the appearance and stock items of the Gift Shop • Restock inventory and maintain a clean and orderly sales floor • Assist with special projects as assigned • Performs other duties as assigned
Minimum Qualifications:
• Must be at least 18 years old • High school diploma or equivalent • Strong communication skills • Ability to work independently or as part of a team • Basic computer skills • Flexible availability, including weekends and evenings • Regular attendance and punctuality for scheduled work shifts is required
Preferred Qualifications:
• Two years of retail/customer service experience preferred • Equivalent combination of education, training, and experience that provides the requisite knowledge, skills, and abilities for this position • Computer skills, including Microsoft Office • MacOS familiarity is a plus • Experience with digital photography is a plus
Physical Requirements:
• Exert up to 35 pounds of force occasionally and up to 15 pounds frequently • More than 50% of a typical workday will be spent walking, standing, balancing, standing on and using 1-2 steps, reaching, using fingers to handle objects, and using repetitive wrist, hands, and finger motions • Between 25 and 50% of the typical workday will be spent stooping, bending at the waist, lifting • Less than 25% of the day is spent kneeling, crouching, sitting, pushing, and pulling • Spend more than 50% of the day communicating, talking, and hearing • Use close vision regularly to operate POS systems, read labels, count money, and prepare/analyze data and figures
Work Environment:
• Work primarily takes place indoors in a climate-controlled retail space • Work includes regular exposure to outdoor conditions, such as walking between buildings or locations • May include extreme heat, rain, cold temperatures, and other weather conditions • Noise level is considered normal to loud, depending on visitor traffic and special events • Work is subjected to hazards such as moving vehicles
Equal Opportunity Employer:
The Jekyll Island Authority is an Equal Opportunity Employer. The Authority supports equal employment opportunities for all persons regardless of race, color, religion, sex, national origin, age, veteran status, or any other status protected by law. The Jekyll Island Authority is a Drug-free Workplace.