DIVISION DIRECTOR - HUMAN SERVICES

Washoe CountyNV

Reno, NV

JOB DETAILS
SALARY
$178,547.20–$249,974.40 Per Year
SKILLS
Background Investigation, Business Administration, Candidate Screening, Coaching, Community and Social Services, Compensation and Benefits, Continuous Improvement, Criminal Justice, Driver's License, Employee Relations, Finance, Financial Administration, Financial Analysis, Financial Management, Financial Operations, Financial Planning, Funding, Government, Government Accounting, Health Plan, Interpersonal Skills, Leadership, Medicare, Operational Audit, Organizational Skills, Performance Management, Policy Development, Project/Program Management, Psychology, Public Administration, Public Health, Regulations, Regulatory Compliance, Regulatory Requirements, Service Delivery, Social Work, Stewardship, Strategic Planning, Sustainability, Team Building
LOCATION
Reno, NV
POSTED
3 days ago

DIVISION DIRECTOR - HUMAN SERVICES

Salary

$178,547.20 - $249,974.40 Annually

Location

Reno, NV

Job Type

Full Time

Job Number

60017725 (06/2026)

Department

Human Services Agency

Opening Date

06/30/2026

Closing Date

7/21/2026 11:59 PM Pacific

  • Description
  • Benefits

Position Information

Salary listed, effective July 1, 2026*

Under administrative direction, is responsible and accountable for the programs of a major service division of the Human Services Agency; and performs related work as required.

This is an Open Competitive/Countywide Promotional recruitment being conducted to fill a current full-time vacancy in the Human Services Agency.

The current vacancy is in Finance and Administration. This recruitment will be used to fill future Division Director vacancies in Adult Services, Children's Services, Housing and Homeless Services and Senior Services.

For more information on this position, please see the Job Specification at https://www.washoecounty.gov/humanresources/Careers/jobspecs.php

ABOUT THE POSITION (FINANCE AND ADMINISTRATION)

Washoe County is seeking a strong, visionary, and seasoned leader with executive level management experience in the public sector managing complex financial and administrative operations. The new Human Services Agency Division Director for Finance and Administration must have significant experience managing large programs and possess the proven ability to develop strategic financial plans, analyze operational and financial data, and provide recommendations that support organizational goals, service delivery, and long-term sustainability.?

The ideal candidate will have the ability to interpret, and apply the provisions of diverse federal, state, and local legislation and regulations.

This mission-critical position ensures quality service to the County's most vulnerable populations; long-term planning, effective leadership, teambuilding, and role-modeling the County's values (Integrity, Communication and Quality Public Service) are foundational.

This is a confidential, unclassified position that reports to the Director of Human Services.

Minimum Qualifications

Five years of full-time management and leadership experience administering a major program area within a human or social services, public health, public sector, or related field AND a bachelor's degree from an accredited college or university in social work, public administration, business administration, psychology or closely related field; OR an equivalent combination of education and experience.

License Or Certificate

A valid driver's license is required at the time of appointment and must be maintained for continued employment in this classification.

The Ideal Candidate Will

The Human Services Agency Division Director represents the County and will possess the interpersonal skills and ability to develop trust and establish highly effective working relationships with staff at all levels of the organization including employees, officials, peers, stakeholder organizations, and the public. In addition:

  • Possess strong knowledge of governmental accounting principles, federal and state funding requirements, and regulatory compliance, with the ability to ensure fiscal accountability and stewardship of public resources.

  • Be skilled in strategic planning, policy development, and program implementation, with the ability to align organizational goals with community needs.

  • Bring the ability to build strong relationships with staff, leadership, community partners, auditors, regulators, and elected officials.

  • Have demonstrated success with a proven record of guiding large-scale human services programs and initiatives.

  • Have extensive executive-level management experience in human services, particularly with programs serving children, families, or vulnerable populations.

  • Have experience analyzing program outcomes to guide continuous improvement and drive performance accountability.

  • Be experienced in managing and coaching large and diverse staff groups.

Conditions of Employment

Certain positions in the Human Services Agency have access to criminal justice agency systems including NCIC and CJIS. All felony convictions, gross misdemeanor and certain misdemeanors will prohibit that employee from working with NCIC and CJIS criminal justice systems. Additionally, the Human Services Agency will run a background check via the Child Abuse and Neglect Registry.

Human Services Agency employees will be required to have a tuberculosis test. The cost of the test will be borne by the selected applicant(s).

Washoe County requires its employees to reside in the state of Nevada or neighboring California communities such as Truckee, South Lake Tahoe or Susanville as of their first day of work.

Washoe County hires all new employees at the minimum rate of the salary range and eligible employees may receive an annual merit increase of 5% until they reach the maximum salary for the classification. Upon promotion, current Washoe County employees are placed at the minimum rate of the salary range for the higher classification of the new position OR a promotional calculation, whichever is greater.

What Happens Next

TO BE CONSIDERED:

Submit the required application at: https://www.governmentjobs.com/careers/washoecounty

In addition to the application, the following documents must be included with the application before the filing deadline in order to be considered: ?

  • Compelling cover letter?

  • Comprehensive resume which includes how the applicant meets the Ideal Candidate criteria

  • One letter of Recommendation

TENTATIVE TIMELINE

June 30, 2026 - July 21, 2026

Applications Accepted

Week of July 21, 2026

Screening Committee reviews candidate materials to identify candidates with the most potential for success

Top candidates will be contacted for an interview

Week of August 10, 2026

First round of interviews with top candidates will take place

Week of August 17, 2026

2nd Interview of top candidates

Top candidate goes through required Background Investigation

Week of September 7, 2026

Estimated Hire Date

If you have questions regarding this position, please contact Jessica Gutierrez at: 775-328-2096 or e-mail jgutierrez@washoecounty.gov.

Washoe County is proud to be an equal opportunity employer and is committed to a diverse workforce that creates a sense of belonging for all employees and citizens, thereby encouraging persons from all backgrounds and experiences to apply for employment.

Washoe County will recruit, hire, train and promote into all job levels without regard to race, religion or belief, gender, marital status or domestic partnership, familial status, national origin, age, mental or physical disability, pregnancy, sexual orientation, gender expression or identity, genetic information (GINA), veteran status, political affiliation, membership in an employee association or union or any other protected class under applicable federal or state law.

  • Nevada PERS Retirement - Washoe County pays 100% of the PERS contribution for each benefit eligible employee.
  • Health, Dental, Life and Vision Insurance - Washoe County contributes 100% of the premium for each employee. Washoe County also contributes 50% of the premium for dependent coverage. Note: New employees are automatically enrolled in the High Deductible Health Plan (HDHP) with a Health Savings Account. Washoe County contributes up to $2,500 annually (based on benefit effective date and coverage tier) into the employees Health Savings Account (HSA). Newly hired employees become eligible for health benefits after 30 days of employment. Benefits Link - Click Here
  • Deferred Compensation plans available
  • 12 Paid Holidays
  • Vacation Accrual (120 hours per year, increasing with continued employment)
  • Sick Leave (120 hours per year, increasing with continued employment)
  • Longevity Pay
  • Merit Increases - Full-time employees eligible to receive an annual merit increase of 5% until the position classification's maximum salary is reached.
  • Cost-of living adjustments - historical annual COLA increases for 2017-2025 have ranged from 2.5% - 5.0%
  • There are no Social Security deductions (although a 1.45% deduction for Medicare is required)
  • Nevada does not have state or local income tax*

Employer Washoe County

Address 1001 E. Ninth St., Bldg. A Rm. 220

Reno, Nevada, 89512

Phone 775-328-2081

Website https://www.washoecounty.gov/

About the Company

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Washoe CountyNV