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Division Support and Solutions Coordinator

South Dakota State Government

Sioux Falls, SD

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JOB DETAILS
SALARY
SKILLS
Administrator Documentation, Analysis Skills, Business Writing, Calendar Management, Communication Skills, Community and Social Services, Concrete, Customer Support/Service, Detail Oriented, Developmental Disabilities, Documentation, Establish Priorities, Federal Laws and Regulations, Healthcare, Interpersonal Skills, Leadership, Logistics, Medicaid, Microsoft Excel, Microsoft Outlook, Microsoft Word, Onboarding, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Program Planning, Project/Program Management, Reporting Skills, Research Skills, Social Work, State Laws and Regulations, Statistics, Strategic Planning, Team Player, Time Management, Writing Skills
LOCATION
Sioux Falls, SD
POSTED
1 day ago
PLEASE ATTACH THE ADDITIONAL REQUIREMENTS LISTED AT THE BOTTOM OF THIS PAGE

Job ID: 36196
Agency: Department of Social Services / Division of Medical Services
Location:Sioux Falls, SDSalary: $22.74 Hourly, depending on qualifications
Pay Grade: G
Closing Date: 06.22.2026

This is a Full-Time 40 Hours Weekly position with the Department of Social Services. For more information on the DSS, please visit http://dss.sd.gov .

The South Dakota Department of Social Services, Division of Medical Services also knowns as South Dakota Medicaid plays a vital role in the healthcare of many South Dakotans. The program is one of the largest healthcare insurers in South Dakota and serves over 140,000 low-income individuals, individuals with physical or developmental disabilities, and family caretakers.

This Division Support Assistant will play a vital role in supporting the Medicaid senior leadership team with a range of special projects including Rural Health Transformation and execution of Medicaid initiatives. Duties of this position include:

  • Assist senior division leadership with implementing special projects or other strategic initiatives.
  • Coordinate updates and maintains division documentation of milestones, pathways and goals associated with its strategic plan in the AchieveIT software.
  • Coordinate logistics and schedules meetings for Medicaid initiatives, which include both internal meetings as well as workgroup or advisory meetings involving external stakeholders, public officials, etc.
  • Create meeting agendas, take notes and publish minutes; Effectuate discussion into concrete action items and follow up on meeting take aways.
  • Handles correspondence and responds to inquiries from constituents, state officials and other departmental units.
  • Prepares meeting and presentation materials for Medicaid Director and Chief Medical Officer.
  • Researches, reviews, and drafts various communications and reports for the Medicaid Director and Chief Medical Officer.
  • Creates and maintains division internal documents including onboarding materials or other reference documents used by divisional staff.
  • Organizes and maintains file structure for archival of division documentation.
  • Manages all aspects of the Medicaid Director's daily calendar and travel needs, ensuring Directors have prep materials and are able to effectively transition between appointments, and that travel details are confirmed/authorized.
  • Coordinates staff engagement initiatives and activities.
  • Responds to requests or questions regarding program operations, disseminates information and provides assistance.
  • Compiles information, statistics or other data in order to prepare reports, monitor deadlines Follows-up with appropriate staff to ensure execution of plans, and completion of program tasks and actions required to advance projects.
  • Communicates and problem-solves to foster professional interpersonal relationships between the Medicaid Director, division staff, state agencies, and other stakeholders as needed.
  • Advises the Medicaid Director and senior staff of operational and policy concerns.
  • Prepares forms, registrations or other administrative documents requested.
  • Uses sound judgment and knowledge of department policy, and state and federal law in prioritizing and preparing responses.
  • Performs other duties as assigned by senior division leadership.


Licenses and Certifications:

Bachelor's degree preferred.

The Ideal Candidate Will Have:

  • effective critical thinking skills;• Excellent organizational and planning skills;
  • eroficiency using Word, Excel, Outlook, Teams, and Zoom;
  • excellent customer service skills;
  • knowledge of Medicaid .


Knowledge, Skills, and Abilities to:

  • high attention to detail;
  • research and analysis skills;
  • excellent verbal communication skills and business writing skills;
  • project management skills including managing multiple time sensitive and competing priorities;
  • ability to establish and maintain effective working relationships with others;
  • ability to prepare, review, and analyze reports;
  • ability to problem solve;
  • resiliency or adaptability to pivot quickly in response to urgent issues.


Additional Requirements:To be considered, please attach your resume.

This position is exempt from the Civil Service Act.
This position is eligible for Veterans' Preference per ARSD 55:10:02:08.

NCRC: If you possess a National Career Readiness Certificate, please submit the certificate with your application. For more information on how to acquire a National Career Readiness Certificate contact a South Dakota Department of Labor and Regulation Job Service Office. A certificate is not necessary to be considered.

The State of South Dakota does not sponsor work visas for new or existing employees. All persons hired will be required to verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification, Form I-9. The State of South Dakota as an employer will be using E-Verify to complete employment eligibility verification upon hire.

The State of South Dakota offers $0 premium employee health insurance option plus eleven paid holidays, generous vacation and sick leave accrual, dental, vision, and other insurance options, and retirement benefits. You can view our benefits information here . This position is a member of Class A retirement under SDRS.

Must apply online: https://gen-stateofsouthdako-trn.inforcloudsuite.com/hcm/xmlhttp/shorturl.do?key=453
You must apply online, emailed resumes or submissions will not be accepted.
South Dakota Bureau of Human Resources and Administration
Telephone: 605.773.3148 Email: careers@state.sd.us
http://bhr.sd.gov/workforus
"An Equal Opportunity Employer"

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About the Company

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South Dakota State Government

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