Odevo and PMP are leaders in property and community management, combining global expertise with local market knowledge to deliver exceptional service. Together, we manage a diverse portfolio of properties and communities, leveraging innovative technology, operational excellence, and a people-first approach to create thriving, well-managed environments.
Odevo operates on a global scale, bringing innovative technology and transformative solutions to modernize and streamline property management processes. PMP offers unmatched expertise and personalized service in managing homeowner and condo associations in the U.S. California, Texas, Utah, Arizona & Colorado markets. PMP manages a diverse portfolio of communities, delivering tailored solutions that enhance property value and elevate the living experience. By combining global resources, local expertise, and a people-first approach, we are committed to creating thriving communities and fostering long-term success for our clients and residents alike.
PMP is looking for energetic, passionate, personable, and detail-oriented professionals to join our growing team. The right candidate will embrace change, celebrate innovation, and have an unwavering passion for providing extraordinary customer service to our valuable clients.
Responsibilities & Duties:
Manages a team of Community and Associate Community Managers
Responsible and accountable for meeting and exceeding the revenue goals of the assigned Division
Oversees talent onboarding, development, and performance management for their direct reports
Ensures consistent execution of company sales support systems, programs, tools, and processes with their assigned Division
Leads and develops their team in the achievement of their sales and customer service-related goals
Works closely with EVP to execute consistent sales effectiveness programs and policies in such areas as coaching, sales process, reporting, incentives, and training
Oversees forecasting for their assigned Division, providing accurate information for planning, budgeting, and team performance
Monitors the effective onboarding of new hires within their divisions, working in partnership with Human Resources, etc.
Drive division revenue growth through the development and execution of a comprehensive strategic sales plan, including new client acquisition and expansion of existing accounts
Identify, pursue, and secure new business opportunities to increase market share within the Utah region
Establish and maintain a strong pipeline of prospective HOA clients through networking, referrals, industry involvement, and targeted outreach
Ensures compensation plans and policies are consistently administered across the assigned Division
Reviews Division financials monthly and effectively manages the Division budget
Responsible for strategically leading the team by promoting and reinforcing a culture of excellence, driving key initiatives, and delivering predictable results
Complete ongoing educational requirements and ensure the team is up to date with those
Deliver recommendations and ensure established business plan goals, and monthly, quarterly, and annual revenue projections are achieved for all communities
Assess competitive market analysis (CMA) information and national/local market trends monthly and share with the appropriate management team members as needed
Influence process efficiencies across the Division team
Recruit, hire, evaluate, train, develop, and retain a productive and highly engaged team
Build a bench of future managers through skill development and creating growth opportunities within the organization and provide career development for those team members engaged in their current position
Prepare, recommend, and review compensation programs for the Division team
Support customer service by ensuring that at least one annual survey is sent out and reviewed. If any negative trends are identified, execute a plan for remediation
Energetic and strategic leader who thrives in a fast-paced, growing environment and brings a passion for driving operational excellence, team performance, and client satisfaction.
Personable and customer-focused executive who builds strong relationships, leads with professionalism, and is committed to delivering extraordinary service to clients and stakeholders.
Detail-oriented and adaptable professional who embraces change, champions innovation, and confidently leads teams through growth, process improvement, and evolving business needs.
Bachelor’s Degree in Business, Marketing, or related field from an accredited college or university is preferred
7+ years of related experience required
Minimum of three years experience in a senior-level (regional or higher) management role
Certifications, Licenses, and Other Special Requirements
Frequent car travel requires the incumbent to possess and maintain a valid driver’s license
Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness, or a combination of these
Has an advanced knowledge of the HOA industry, and a functional discipline
Workable knowledge of personal computers to include proficiency in Microsoft Office and Windows
Experience with Customer Relationship Management software
Ability to work well under stress, complete assignments accurately, work independently and manage time effectively
Must exhibit a high degree of initiative of creativity, good judgment, and professional ethics
Excellent communication skills and the ability to motivate and develop staff at all levels
Must be able to self-initiate and take charge of the multi-faceted strategies that are developed
Must possess strong management skills to work efficiently as a team with other functional areas
Leadership experience included structuring goals and revenue expectations
Proven track record of managing complex processes with diverse groups of stakeholders
Get in touch! We look forward to receiving your application! If you have any questions, please feel free to contactNicole Tacktikos, Talent Partner at Odevo.