Below is an overview of the duties and responsibilities you would take on in this role:
- Assist in problem-solving, addressing concerns of customers
- Attend/participate in company meetings as a representative of the DMV department.
- Ensure proper scanning of DMV forms into internal drive and database
- Follow-up regularly with pending items
- Maintain and respond with clearly written emails and provide excellent customer service internally and externally
- Maintain proper records and meet DMV deadlines
- Maintain/Check-In/Correct MSO’s locally and multi-state
- Obtain third party quotes
- Prepare all DMV forms required for each individual deal
- Prepare customer demand MSO/Title documents and provide to customers within DMV required time frames
- Review DMV Report(s) Daily
- Save incoming DMV documents to internal drive and database
- Scan and save DMV documents as outlined in the guideline
Minimum Job Requirements:
- High School Diploma or equivalent
- 6 months minimum DMV/dealership knowledge
- 2+ years clerical or administrative experience
- Computer Skills (Microsoft Office)
- Strong communication skills both orally and written
- DMV/dealership knowledge
- Detail oriented
- Assist with training others
- Ability to multi-task
- Extremely diligent in follow through
- Physical Requirements
- By lingo
- Job Type: Full-time
Vsolve has been a licensed DMV service company since 2000. We provide DMV Registration, Renewal, Title Transfer, and Violation Resolution Services to private individuals and companies throughout the state.
We understand the frustrating process of navigating Californias DMV. Our goal is to speed up the process and save you time by allowing you to manage your services remotely.