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Document Administration Specialist

Workway

Greenville, SC

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JOB DETAILS
SALARY
SKILLS
Bankruptcy, Cataloguing, Communication Skills, Data Entry, Documentation, File Management, Foreclosures, Health Plan, Investment Management, Loss Mitigation, Marketing/Sales Collateral, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Mortgage, Mortgage Lending, Mortgage Servicing, Presentation/Verbal Skills, Shipping/Receiving, Support Documentation, Time Management, Writing Skills
LOCATION
Greenville, SC
POSTED
11 days ago
We are a professional staffing firm, working with organizations across the country to place exceptional candidates. Currently, we have a Document Administration Specialist with the leading national mortgage lender dedicated to helping individuals and families achieve their homeownership goals. With a strong reputation for innovation, stability, and growth, we offer rewarding career opportunities in a dynamic and supportive environment.

The Document Administration Specialist is an entry-level generalist role responsible for receiving, cataloging, logging, and shipping requested collateral and servicing documentation or full physical files to third-party firms, document custodians, and vendors. This role includes reviewing mortgage servicing documents, placing vendor orders, responding to and processing customer requests, performing data entry and general research, and coordinating document-related activities with vendors and servicing partners in a timely manner.

Your specific duties will include:
  • Identify, process, research, and complete data entry for mortgage servicing documents including Lien Releases, Assignments of Mortgage, Allonges, Lost Note Affidavits, Lost Mortgage Affidavits, Partial Releases, Assumptions, and related documentation.
  • Review prepared loan documentation to ensure accuracy, completeness, and compliance with documentation standards and SLAs.
  • Request and manage collateral files from investor-designated document custodians to support Loss Mitigation, Bankruptcy, and Foreclosure proceedings.
  • Respond professionally and promptly to inquiries from vendors, investors, portfolio managers, and servicing partners.
  • Review daily task queues and exception reports to ensure timely completion of assigned responsibilities.
  • Update and annotate loan activity within appropriate servicing systems.
  • Maintain and update Mortgage Electronic Registration Systems (MERS) records to reflect servicing rights and ownership changes.
  • Maintain real-time inventory tracking for physical collateral files and imaged documentation.
Required qualifications for the position include:
  • High school diploma or equivalent required.
  • 0–2 years of relevant experience.
  • Basic understanding of mortgage servicing documents and processes.
  • Strong written and verbal communication skills.
  • Proficiency in Microsoft Office Suite including Word, Excel, and Outlook.
Preferred qualifications for the position include:
  • Associate degree or bachelor's degree preferred.
  • Knowledge of applicable state laws related to mortgage servicing documentation preferred.
Pay Rate: $18.72 per hour

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Employees have access to healthcare benefits including medical, dental and vision as well as a 401(k) plan.

Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today!

Workway, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations and ordinances. For our complete EEO & Pay Transparency statement, please visit http://www.workway.com/EEO . To receive state and federal compliance posters, e-mail hr@workway.com or call 972.514.1515.

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About the Company

W

Workway

Opening our doors in 2005, the founders of Workway were the first in the staffing industry to nationally specialize in the areas of Title, Escrow, Mortgage and Foreclosure. Since then, Workway has become the leading experts in this field delivering talent on a national basis. We are a staffing business that has grown and evolved with the industry through technological advances, economic shifts and the dynamics of a changing work force.

In 2011, Workway was purchased by the “Bowmer” family from the original founders continuing its operation as a family owned business. The “Bowmer” family have been prevalent within the employment services industry for the last 25 years with John Bowmer, Workway’s Chairman, having been CEO and Chairman of Adecco SA.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2005
WEBSITE
https://workway.com/

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