Document Administration Specialist

We are a professional staffing firm, working with organizations across the country to place exceptional candidates. Currently, we have a Document Administration Specialist opportunity with the leading national mortgage lender dedicated to helping individuals and families achieve their homeownership goals. With a strong reputation for innovation, stability, and growth, we offer rewarding career opportunities in a dynamic and supportive environment.

The Document Administration Specialist is responsible for the specific duties listed below.

Your specific duties will include:

• Process customer requests, vendor orders, and required mortgage documents (e.g., Lien Releases, Assignments, Affidavits).
• Manage the receipt, cataloging, and shipping of physical and digital collateral files within defined SLAs.
• Request and review loan documentation from custodians to support Loss Mitigation, Bankruptcy, and Foreclosure proceedings.
• Update and maintain accurate, real-time records in all relevant systems, including the MERS database.
• Communicate professionally with vendors and servicing partners to resolve document-related inquiries.
• Monitor daily task queues and exception reports to ensure accurate and timely completion of all assigned duties.

Required qualifications for the position include:

• High school diploma or equivalent.
• 0-2 years of relevant experience.
• Basic understanding of mortgage servicing documents.
• Strong written, verbal, and interpersonal communication skills.
• Proficient knowledge of MS Office: Word, Excel & Outlook.
• Research & analytical skills to comprehend applicable state laws.

Preferred qualifications for the position include:

• Associates or bachelor's degree.

Pay Rate Range: $18.72 per hour

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Employees have access to healthcare benefits including medical, dental and vision as well as a 401(k) plan.

Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today!

Workway, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations and ordinances. For our complete EEO & Pay Transparency statement, please visit http://www.workway.com/EEO . To receive state and federal compliance posters, e-mail hr@workway.com or call 972.514.1515.

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