Document Processing & Print Operations Specialist

Location: All candidates of consideration must be local to Reston, VA, for this on-site role.

• Operate and maintain digital print production equipment, including Canon and Konica Minolta devices
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  Perform high-volume printing, copying, cutting, folding, binding, and finishing services
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  Prepare and format files for print production, including PDF manipulation, page setup, file combining/splitting, and quality checks
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  Monitor print queues and production schedules to ensure timely completion of jobs
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  Conduct basic troubleshooting and routine maintenance on reprographics equipment
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  Ensure all print materials meet quality and client standards before distribution
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  Administrative & Document Processing Support
  Process high volumes of survey and document materials, including cutting, batching, cleaning, tracking, and preparation for scanning
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  Perform accurate data entry and database/system updates
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  Manage scanning workflows, including batch separation, file naming conventions, indexing, and quality assurance reviews
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  Upload and organize electronic files such as PDFs and DAT files within internal systems and shared drives
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  Maintain production logs, spreadsheets, and workflow documentation
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  Support records management and document retention processes, including preparation of materials for off-site storage
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  Mail Room & Fulfillment Operations
  Support daily incoming and outgoing mail operations
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  Prepare and process shipments through FedEx, USPS, courier services, and other delivery vendors
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  Coordinate distribution, packaging, labeling, and delivery of completed materials
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  Assist with mailing house logistics, batch processing, and fulfillment activities
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  Maintain organized mail room and production work areas
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  Required Skills & Qualifications
  Minimum of 5 years of experience in a production, reprographics, administrative support, mail services, or document processing environment
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  Strong data entry skills with high attention to detail and accuracy
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  Experience with scanning, records management, and document workflow processes
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  Proficiency with Microsoft Office Suite, including Excel, Word, Outlook, and SharePoint
  Experience using Adobe Acrobat Pro
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  Ability to manage multiple priorities in a deadline-driven environment
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  Strong organizational, communication, and problem-solving skills
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  Professional demeanor with strong customer service and client support abilities
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  Self-motivated, dependable, adaptable, and team-oriented
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  Ability to lift and move materials up to 50 pounds
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  Preferred Qualifications
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  Experience working in a corporate print center, mail room, or managed services environment
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  Familiarity with mailing equipment, inserters, and fulfillment workflows
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  Knowledge of digital print production and finishing equipment