Document Processing Specialist

This position is fully onsite at the Huntington Beach office.

Are you ready to make a lasting impact and transform the healthcare space? We are one of Southern California's fastest-growing Medicare Advantage plans with an incredible 112% year-over-year membership growth.

Who Are We?

Clever Care was created to meet the unique needs of the diverse communities we serve. Our innovative benefit plans combine Western medicine with holistic Eastern practices, offering benefits that align with our members' culture and values.

Why Join Us?

We're on a mission! Our rapid growth reflects our commitment to making healthcare accessible for underserved communities. At Clever Care, you'll have the opportunity to make a real difference, shape the future of healthcare, and be part of a fast-moving, game-changing organization that celebrates diversity and innovation.

Job Summary

The Document Processing Specialist is responsible for efficiently and accurately processing various documents within an organization. They handle document intake, verification, and data entry tasks to ensure seamless workflow. The specialist ensures document compliance, organizes, and maintains records, and may assist in document retrieval and archiving. Their role is crucial in ensuring the smooth and timely processing of essential paperwork.

Functions & Job Responsibilities

• Place mail in proper buckets for distribution.
• Collect daily mail and distribute to correct departments. Date stamp all incoming mail.
• Sort mail such as returned letters, adjustments, bills, orders, and payments.
• Prepare outgoing mail for Enrollment and Operations teams.
• Weigh mail to determine correct postage
• Fold letters, circulars, or other documents and insert into envelopes for distribution.
• Prepare Enrollment Batches
• Maintaining Misdirected Document Log
• Logging batches in and out of file system
• Organize, maintain, and scan documents.
• Stock copy rooms and printing devices.
• Ensure office is adequately stocked with mail supplies.
• Fax documents to clients, members, and vendors.
• Support mailing, scanning/copying, and filing needs of Claims department as needed
• Support operational departments when needed
• other duties as assigned