Document Processing Specialist

Bottomline Technologies Inc

Portsmouth, NH

JOB DETAILS
SKILLS
Billing, Business Process Outsourcing, Continuous Improvement, Customer Support/Service, Data Entry, Detail Oriented, Document Imaging Software, Documentation, Maintain Compliance, Performance Metrics, Process Improvement, Service Level Agreement (SLA), Typing
LOCATION
Portsmouth, NH
POSTED
30+ days ago

The Role

We are looking for a Document Processing Specialist to innovate and grow with us in our Falls Church, VA office 5 days a week. Candidates for this position must be authorized to work in the United States on a Full-Time/Permanent basis for any employer without restriction. Visa Sponsorships or Transfers WILL NOT be provided for this position.

We are seeking a detail-oriented Document Processing Specialist to join our Business Process Outsourcing Team. You will play a key part in helping clients efficiently index documents into our NexusPayables system. This position is ideal for someone who thrives in a fast-paced, accuracy-driven environment and takes pride in producing high-quality work.

How You'll Contribute

• Accurately index 900+ incoming documents per day following established procedures. • Process invoices with 99%+ accuracy, meeting client SLA requirements. • Review and audit entries to ensure accuracy and compliance with internal and client standards. • Collaborate with team members to identify and implement process improvements. • Participate in team meetings, feedback sessions, and continuous improvement initiatives. • Maintain all process and client documentation. • Meet or exceed weekly performance metrics for speed, accuracy, and quality. • Perform other duties as assigned.

Requirements

If you have the attributes, skills, and experience listed below, we want to hear from you!

• 1+ year of professional experience in a business/office/corporate environment preferred • Fast accurate alpha-numeric typing skills • Strong attention to detail • High volume data entry experience • Willing to adapt and learn new technologies • Experience with document imaging software (desired but Not Required) • Able to meet and/or over exceed in making deadlines • Minimum high school degree or equivalent, Bachelor's degree preferred (Not Required)

About the Company

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Bottomline Technologies Inc