Document Processor - BMW of Annapolis
Group 1 Automotive, Inc.
Annapolis, Maryland
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JOB DETAILS
SALARY
$18–$22 Per Hour
JOB TYPE
Full-time
SKILLS
Accounting, Automotive Industry, Communication Skills, Computer Skills, Customer Experience, Customer Support/Service, Detail Oriented, Disability Insurance, Documentation, Environmental Work, Finance, Financial Management, Funding, Interpersonal Skills, Legal, Life Insurance, Pinnacle, Presentation/Verbal Skills, Problem Solving Skills, Retail, Sales, Stock Purchase Plans, System Integration (SI), Team Player, Time Management, Virtual System Managers, Writing Skills
LOCATION
Annapolis, Maryland
POSTED
24 days ago
BMW of Annapolis, is a part of Group 1 Automotive, a fast-growing leader in automotive retail. We are looking to add qualified Automotive Document Processor to our team!
Responsibilities:- Load the deal into the virtual queue and initiate the Zoom call for the Virtual Finance Manager (VFM).
- Transition the customer to the Virtual Finance Manager and clearly set expectations for the Virtual Finance Interface (VFI) process
- Support positive influence regarding the products offered by the Virtual Finance Manager
- Accurately prepare all federal, state, and dealership paperwork related to the transaction, and submit it to the Accounting Department in a timely manner
- Resolve documentation issues with the Accounting Department, including correcting paperwork errors and addressing held offerings
- Process and monitor the funding of finance contracts within established time frames
- Secure and finalize all transactions in a legal, ethical, and efficient manner while maintaining high productivity
- Work effectively in a fast‑paced environment, demonstrating strong attention to detail and excellent communication skills
- Maintain proficiency with commonly used computer programs and systems that integrate with dealership operations and financial institutions
- Build and maintain strong relationships with the accounting team, Sales team, and management
- Consistently demonstrate behaviors aligned with the Company’s Values in all interactions with coworkers and vendors
- Prior experience in Sales, Customer Service, or F&I departments within a dealership required
- Strong verbal, written, and interpersonal communication skills, with the ability to interact effectively at all levels inside and outside the organization
- Highly self‑motivated with exceptional customer‑facing abilities
- Positive attitude with a high‑energy, professional demeanor
- Professional appearance and strong work ethic
- Ability to work a flexible schedule, including evenings and weekends
- Experience with Darwin and CDK systems is a plus
Compensation: The pay range for this position is $18 - $22 an hour based on experience. In addition to the hourly range, this role is commission eligible.
What We Offer:
- Health, Dental, Vision, Life, and Disability insurance
- 401(k) plan with company match
- Paid Time-Off
- Employee Stock Purchase Plan
- Employee Vehicle Purchase Program
- Professional work environment with job training, provided equipment, and advancement opportunities
- Market-leading pay based on experience plus bonuses
- Structured, self-paced, and paid training opportunities leading to manufacturer and Group 1 recognition
- Pinnacle Awards Program
About the Company
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