Position Title: Document Quality & Control Specialist
Join our team of heroes!
Are you looking for an opportunity to bring energy and purpose to your work while growing your career? Look no further.
We are seeking two Document Quality & Control Specialists to join our team, reporting to the Data Entry Supervisor and Assistant Supervisor. In this role, you will play a critical part in maintaining the accuracy and quality of documentation processes, ensuring compliance with all regulatory requirements and internal standards.
The ideal candidate is detail-oriented, reliable, and able to work independently while taking initiative and thriving with minimal supervision. This position involves reviewing donor records to support excellence in blood banking practices, ensuring adherence to regulatory guidelines, and maintaining consistency within established procedures. Candidates should be comfortable working in a structured environment that includes repetitive tasks while consistently delivering high-quality, accurate results.
Just For You:
Competitive compensation and benefits package.
Texas Medical Center location with free parking.
Education and Career Advancement.
Career advancement.
Engaging and exciting opportunity to SAVE LIVES.
Tips to thrive in our culture:
Embody our Core Values of Commitment, Integrity, and Respect
Work to actively create experiences that inspire others to save lives, each and every day.
Embrace doing it right, making connections, and creating desired experiences.
Comply with all organizational policies and standards, including safety rules, and be willing to report actual and potential violations to the appropriate supervisor or manager.
In this role, you will:
Exhibit knowledge in all record review responsibilities; in addition, meet knowledge requirements for Allogeneic, Apheresis and Special Procedure donations; deferral codes and time periods to assist with donor record reviews.
Must be abreast of Donor Collection SOPs, job aids and forms that impact donor record documentation and donor eligibility. Exhibit knowledge when evaluating existing donors in E-Delphyn to determine eligibility status at time of donation.
Maintain knowledge needed to evaluate daily scheduled to identify mobile drives and expected equipment to be used in the Donor-ID collections process.
Exhibit knowledge with E-Delphyn navigation within various subsystems.
Illustrate knowledge of document types from various departments and their scanning requirements.
Review all donor records for any errors or omissions of required documentation and quarantine corresponding units of blood.
Generate Quality Improvement Reports for identified error/omissions of required documentation, when applicable.
Monitor the status of the unidirectional transfer of registration and draw information from Donor-ID to E-Delphyn.
Identify errors or unanticipated events which may impact the upload process and report to Help Desk staff.
Update required donor visit/draw information to E-Delphyn that is excluded from the electronic upload process.
Generate end of day reconciliation reports, evaluate and resolve any discrepancies.
Scan donation records for current days draw and assist with additional Imaging projects.
Assist Product Assessment Specialist with corrections related to draw information.
Required Qualifications:
Education
High School or GED diploma is required.
Minimum one-year related experience; or equivalent combination of education and experience.
We prefer:
One-year certificate from an accredited college/technical school is preferred.
Medical assistant/medical terminology background highly preferred.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to operate a computer and other office machinery and remain in a stationary position. The employee must frequently lift and/or move up to 10 pounds. Employees are required to be familiar with and abide by the team lift requirements as specified in the Safety Program.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to blood and/or blood components, as well as any other biohazard materials. The noise level in the work environment is usually moderate.
Schedule: Sunday-Thursday, 4:00pm-12:00am.
Full-time availability, with willingness to work overtime, weekends, and holidays as business needs require.
Who We Are:
Since 1975, Gulf Coast Blood has been one of the nation’s largest community blood centers, serving 170 hospitals across 26 counties. Headquartered in Houston, we support the world’s largest medical complex—the Texas Medical Center—while operating 18 donor centers and hosting more than 7,000 mobile blood drives each year. As an FDA-accredited nonprofit, we provide high-quality human cellular material for both scientific and therapeutic use.
Some Jobs Change Lives. Others Save Them.
Think you have what it takes to save lives with us? We want to hear from you.
EQUAL OPPORTUNITY EMPLOYER STATEMENT
Gulf Coast Blood is an Equal Employment Opportunity Employer. Qualified applicants for positions are considered without regard to race/ethnicity, color, religion, national origin, age, pregnancy, sex, sexual orientation, gender identity, transgender status, military status, protected veteran status, disability status, genetic testing results, or any other basis or characteristic prohibited by applicable law, statute, regulation or Executive Order.