Documentation Control Analyst I

Description

Key Responsibilities

• Maintains, organizes, and oversees new document creation and standardization. 
• Facilitates training for all departments in documentation creation and storage best practices. 
• Responsible for maintaining developing and executing documentation auditing processes. 
• Assists with creating, maintaining, and updating work instructions/SOP’s for all positions and processes. 
• Partners with leadership to create and implement documentation control programs. 
• Identifies training gaps and escalates issues to the Operational Excellence Manager. 
• Works cross-functionally with multiple departments such as Production, Quality Assurance, Sanitation, Maintenance, Warehouse, and others to understand and record operational processes and needs. 
• Complies with all company policies and procedures and operates all equipment in a safe and food-safe manner. 
• Complies with Bob’s Red Mill food safety policies and procedures including adherence to FDA regulations, Safe Quality Food (SQF) Standards, and Good Manufacturing Practices (GMPs).  
• Responsible for reporting food safety and quality concerns to Supervisors and/or Department Manager.  
• Performs other duties and tasks as assigned.  

• None. 
• This position reports to the Documentation Control Manager. 

Skills, Knowledge and Expertise

• Familiar with company policies and procedures. 
• Possesses effective communication skills, both verbal and written. 
• Capable of tailoring communication style and content to reflect the audience and provide clear, concise information. 
• Ability to make presentations to executive management, department managers, supervisors, and staff. 
• Ability to work effectively with a team using direct communication, respect, creativity, and emotional intelligence. 
• Ability to collect and document requirements for projects. 
• Ability to follow exact procedures and protocols. 
• Ability to develop effective training programs. 
• Skilled in project management.  
• Understands multiple learning styles, including visual, auditory, kinesthetic, and written word. 
• Ability to train using multimodal teaching methods and adapt to individual learning styles. 
• Ability to work independently and in collaboration with others while leading a cross-functional team. 
• Effective time management skills. 
• Skilled in using Microsoft 365, including Word, Excel, PowerPoint, and Outlook. 
• Ability to complete tasks with minimal supervision. 
• Ability to read, understand, and communicate information effectively in English with professional proficiency. 
• Demonstrates Respect, Teamwork, Accountability, and Determination. 
• Ability to work in an environment where exposure to potential food allergens is or may be present.  

• 3 or more years of documentation creation and/or control systems experience, AND 
• High school diploma or equivalent; OR 
• Any combination of education and additional years of experience that provides the necessary skills, knowledge, and ability to perform assigned tasks. 
• Training experience preferred. 

• Ability to speak in two or more languages. 
• Experience with electronic file management (SharePoint, QMS, MS Project, MS Planner, etc.) 
• ERP and/or CRM experience (MS Dynamics 365, SAP, Salesforce, etc.) 

• Good physical dexterity with the ability to climb ladders and stairs, squat, kneel, stand for long periods of time, reach overhead, and walk on uneven surfaces. 
• Occasional lifting items weighing up to 25 pounds.

• The work environment is primarily office, production, and warehouse settings. 
• Work environment includes variable shift schedules due to changing business needs. 
• Use of personal protective equipment such as helmets, ear plugs, and hairnets are mandatory; use of non-slip shoes is recommended. 
• Employees will be exposed to common food allergens. 

Benefits

• Medical, Dental, and Vision Insurance 
• 401k
• Profit Sharing Program
• Employee Stock Ownership Program (ESOP) 
• Paid Holidays & Vacation 
• Employee Assistance Program – counseling, legal issue support, financial guidance, and more. 
• Tuition Reimbursement 
• Childcare Discounts 
• And MORE!