Documentation Coordinator | Data Entry - Baltimore

Job Title: Documentation Coordinator | Data Entry
Location: Balitmore, MD
Contract Length: 3 + months with potential to be extended, possible conversion to full-time
Schedule: Onsite
Pay Range: $20 - $22 per hour on W2 
 
MUST HAVES: 1+ year of experience
SKILLS: strong data entry, attention to detail, accuracy, downloading and uploading documents

Required experience & skills

• 6 -12 months of experience in the industry
• Accurate data entry skills
• Ability to work in a fast-paced environment
• Excellent verbal and written communication skills with the ability to communicate confidently
• Persistently drives issues to closure
• Well organized, detail oriented – especially when working under pressure
• Works together with others in the business unit to achieve results, fosters teamwork
• Ability to multi-task in a face paced environment
• Bachelor’s degree preferred but not required, or equivalent work experience

 
Position Title
Documentation Coordinator | Customs Data Entry

High-Level Position Purpose
The Associate is responsible for coordinating and executing shipments to ensure service levels of clients are met on a daily basis.  This role supports a small group of client accounts by expediting their shipments from start to finish; by development of familiarity with their import programs and products; by coordinating file processing with team members and other Company work groups.

Own all operations services for the customers assigned to them, including but not limited to:

• Providing customer service to assigned customers and assisting customers with questions and requests for information.
• Processing Customs entries and OGA for clearance of goods.
• Opens entry files, and subsequently processes entries according to outlined KPI
• Coordinates clearance of shipments with forwarders, Steamship Lines, Airlines, to ensure shipments are released timely.
• Completes customer billing and/or other required reports.
• Ensures compliance with regard to OGA (FDA, F&W, EPA, FCC etc.) 
• Completes tracking and tracing for inbound shipments.
• Completes billing timely according to KPI
• Coordination of delivery for shipments from airline, ocean piers and CFS (container freight station) to customer/consignee destination.
• Reviews entry documentation to ensure it meets government regulations.
• Maintain customer SOPs and make updates as needed

Expected Working Hours
This position generally requires availability for a 40 hour work week during standard business hours.  It may also require overtime availability during the week past standard business hours. 
 
Must be authorized to work in the United States
 
Why Join?
This role offers the chance to impact financial performance, gain exposure to strong leadership principles, and grow professionally—all with competitive pay and potential for long-term engagement.

Russell Tobin and it's affiliates offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
Equal Employment Opportunity
Russell Tobin and it's affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
Fair Chance Employment
Russell Tobin and it's affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.
Accommodations
We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.
Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.

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