Docusign Administrator

Job Responsibilities:

• Create and send DocuSign documents
  
• Send DocuSign mail merges
  
• Run and analyze reports using DocuSign Retrieve
  
• Admin for DocuSign to include: maintaining DocuSign users, create groups, and manage regional DocuSign account
  
• Weekly and monthly reports
  
• Manage and monitor shared mailboxes
  
• Onboard and train new hires on the team
  
• Manage Samsung U tickets, reports, roster uploads, HQ questions
  
• Create and work tickets as needed
  
• Ability and willingness to learn as well as provide excellent customer service
  
• Ability and willingness to train other team members and/or other subsidiaries

Skills:

• Advanced DocuSign experience required: sending, mail merge, Retrieve, reporting.
  
• Previous experience with Workday.
  
• Verbal and written communication skills, attention to detail, customer service and interpersonal skills.
  
• Ability to work independently and manage one's time.
  
• Microsoft Excel vlookup and pivot table skills preferred.
  
• Previous experience with Microsoft Office.
  
• Ability to handle highly confidential requests and information
  
• Ability to handle multiple tasks and work in a fast-paced environment.

Education/Experience:

• Minimum one year of DocuSign experience required
  
• Bachelor’s degree or 2 to 3 years of related experience required